Head of IT Vendor Management
Job Description
Job title: Head of IT Vendor Management
Company: Menzies Aviation
Job description: Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The head of IT vendor management is responsible for all technology and IT vendors for Menzies Aviation. He or she is responsible for a combination of IT vendor contract, performance, relationship, and risk management. He or she owns and must understand contractual, commercial and operational working relationships with vendors to ensure effective delivery of committed products, services and solutions. This role is a senior leadership position, reporting directly to the CIO
What you will be doing
- Provide leadership and set the strategic direction, mission and vision of the IT vendor management office (VMO) capability in alignment with the strategic and operational objectives of the technology organization and the broader enterprise.
- Provide/develop training and resources for internal staff members who are involved/charged with executing vendor management activities.
- Collaborate with internal stakeholders – including IT and business resources, sourcing and procurement – to develop criteria and best practices for vendor selection.
- Provide assistance to procurement and IT teams to optimize the cost-effectiveness of negotiations and ensure compliance of negotiated agreements to established vendor management policies and practices (such as articulation of service levels and deliverables, etc.).
- Serve as the leadership-level point of contact between the vendors and internal customers consuming vendor services and solutions.
- Manage the collection, consolidation and communication of reporting and data on vendor contracts, performance, risk and relationships to key stakeholders and vendors.
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.
What we are looking for
- A bachelor’s degree in business, management or a related field is required.
- A Master of Business Administration (M.B.A.) or other advanced degree is desirable.
- Chartered Institute of Procurement & Supply (CIPS) or similar is desirable
- Proven experience in the management of vendors/third parties, including, but not limited to, policies, performance, vendor risk, relationships, contracts (including negotiations), and issue and dispute resolution
- Experience driving change and facilitating collaboration and action in distributed organizations
- Experience with IT standards such as ITIL and COBIT is desired, but not required
- Broad knowledge of the IT industry and the products and services provided by technology vendors
- Working knowledge of contract management and negotiation
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Need more detail? Feel free to contact ashley.clark@menziesaviation.com for further information.
Expected salary:
Location: Kuwait City – London
