Dental Sales Executive
Job Description
Job title: Dental Sales Executive
Company: ARC
Job description: ARE YOU READY TO BE PART OF AN EXCITING, DYNAMIC BRAND?ARE YOU HIGHLY ENTHUSIASTIC AND A GREAT COMMUNICATOR?As a Sales Executive at the UK’s most stylish & high-end cosmetic dental clinic, you will be responsible for driving revenue growth by effectively promoting our services and converting enquiries into satisfied patients. Leveraging your sales expertise and in-depth knowledge of cosmetic dentistry, you will engage with prospective patients, build strong relationships, and guide them through the decision-making process to achieve their aesthetic goals. This role offers the opportunity to represent a leading clinic in the field of cosmetic dentistry and make a significant impact on our continued success.Responsibilities:
- Prospect Engagement: Proactively reach out to potential patients through various channels, including phone calls, emails, and in-person consultations, to introduce them to our clinic and discuss their cosmetic dental needs.
- Education and Advice: Educate patients about the benefits of cosmetic dentistry, explain available treatment options, and provide guidance on the best course of action to achieve their desired results.
- Building Relationships: Cultivate strong relationships with prospective patients by demonstrating empathy, trustworthiness, and expertise, earning their confidence and fostering long-term loyalty to the clinic.
- Treatment Coordination: Collaborate with clinical staff and treatment coordinators to coordinate appointments, schedule procedures, and ensure a seamless patient experience from consultation to treatment completion.
- Upselling and Cross-Selling: Identify opportunities to upsell additional services or treatments that complement the patient’s cosmetic dental plan, maximising revenue and enhancing the patient’s overall experience.
- Follow-Up and Relationship Management: Maintain ongoing communication with patients throughout their treatment journey, providing updates, addressing concerns, and soliciting feedback to ensure satisfaction and retention.
- Sales Pipeline Management: Track and manage leads, enquiries, and sales opportunities using CRM software, maintaining accurate records and following up systematically to progress prospects through the sales funnel.
- Market Research and Analysis: Stay informed about industry trends, competitor offerings, and market dynamics, conducting market research and analysis to identify opportunities for growth and differentiation.
- Performance Reporting: Generate regular reports on sales activities, conversion rates, revenue projections, and other key performance indicators, providing insights and recommendations for optimising sales strategies and tactics.
Qualifications:
- Sales Experience: Proven success in a sales or business development role, preferably within the healthcare or cosmetic industry, with a track record of meeting or exceeding sales targets.
- Cosmetic Dentistry Knowledge: In-depth understanding of cosmetic dental procedures, techniques, and industry trends, with the ability to effectively communicate the value proposition to prospective patients.
- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear, concise manner and build rapport with diverse clientele.
- Customer Focus: Strong customer service orientation, with a passion for helping patients achieve their aesthetic goals and delivering exceptional patient experiences.
- Results-Driven: Motivated by challenge an
