Customer support administrator
Job Description
Job title: Customer support administrator
Company: Page Personnel
Job description: We are looking for a dedicated Customer Support administrator team member in the insurance industry who is passionate about providing exceptional customer service and thrives in a fast-paced environment. The role is based in Brighton and is a permanent position.The Key responsibilities for a Customer Support administrator
- Provide exceptional client support and service.
- Handle client inquiries and resolve issues promptly.
- Maintain accurate records of client interactions.
- Collaborate with team members to improve client experience.
- Stay informed about latest industry trends and offerings.
- Adhere to company policies and regulations.
- Participate in team meetings and training sessions.
- Contribute to the achievement of team and company goals.
Hybrid |Good company benefitsA successful Customer Support administrator should have:
- A strong customer service orientation.
- Excellent communication skills.
- The ability to work well in a team.
- A proactive approach to problem-solving.
- A solid understanding of the insurance industry.
- High level of attention to detail.
- Proficiency in using standard office software applications.
Our client is a leading insurance company in the UK. They have a large team of professionals who are committed to providing exceptional service to their clients. The company operates in Brighton and offers a range of insurance solutions to meet the diverse needs of their customers.
- A competitive salary
- A quarterly bonus
- 24 days of paid holiday, increasing by 1 day for every 2 years of service.
- A dynamic and supportive company culture.
- Opportunities for professional growth and development.
We encourage all suitable candidates to apply for this exciting opportunity in the vibrant city of Brighton.
Expected salary: £22000 per year
Location: Brighton
