Business Analyst

Job Description

Job title: Business Analyst

Company: Wunderman Thompson

Job description: Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.Who we’re looking for:We are seeking a highly skilled and motivated Business Analyst to join our dynamic team at VML. As a Business Analyst, you will play a crucial role in bridging the gap between our clients’ business objectives and our technical solutions. You will collaborate closely with cross-functional teams to gather and analyze requirements, define project scope, and ensure successful project delivery that meets both client expectations and business goals.What you’ll be doing:Requirements Gathering and Analysis:

• Conduct comprehensive stakeholder interviews and workshops to understand client business objectives, user needs, and project requirements.
• Elicit, document, and prioritize functional and non-functional requirements, ensuring alignment with project goals and constraints.
• Analyze and interpret data to identify trends, patterns, and insights that inform solution design and decision-making.

Solution Design and Documentation:

• Collaborate with UX/UI designers, developers, and project managers to translate requirements into detailed specifications, user stories, and acceptance criteria.
• Create wireframes, process flows, and other visual aids to articulate proposed solutions and facilitate client understanding and buy-in.
• Document business processes, system workflows, and data models to support solution development and implementation.

Client Communication and Relationship Management:

• Support in conducting regular meetings and presentations to update clients on project progress, solicit feedback, and gather additional requirements as needed.
• Proactively identify opportunities for additional value-added services and contribute to account growth and expansion.

Continuous Improvement and Knowledge Sharing:

• Stay abreast of industry trends, best practices, and emerging technologies related to digital marketing, UX/UI design, and software development.
• Share knowledge and insights with team members through training sessions, brown bag lunches, and other forums to foster a culture of continuous learning and improvement.
• Contribute to the refinement and enhancement of internal processes, tools, and methodologies to drive operational efficiency and excellence.

What you’ll need:

• Bachelor’s degree in business administration, Computer Science, Information Systems, or a related field
• Proven experience as a Business Analyst in a digital agency or similar environment, with a strong understanding of website and app development processes, UX/UI design principles, and agile methodologies.
• Excellent analytical and problem-solving skills, with the ability to quickly grasp complex business and technical concepts and translate them into actionable requirements and solutions.
• Exceptional communication and interpersonal skills, with the ability to effectively engage with clients, stakeholders, and cross-functional teams at all levels.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
• Proficiency in business analysis tools and techniques, such as requirements elicitation, process modeling, data analysis, and user story mapping.
• Familiarity with project management tools (e.g., JIRA) and collaboration platforms preferred.

#LI-HH1At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.VML is a WPP Agency. For more information, please visit , and follow VML on our social channels via , , and .When you click “Submit Application”, this will send any information you add below to VML. Before you do this, we think it’s a good idea to read through our . California residents should read our . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.When you click “Submit Application”, this will send any information you add below to VML. Before you do this, we think it’s a good idea to read through our . California residents should read our . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Expected salary:

Location: England

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