Principal Product Designer
Job Description
Job title: Principal Product Designer
Company: Jones Lang LaSalle
Job description: JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.As a Principal Product Designer at JLL Technologies, you will be directly responsible for leading product design activity across multiple products for JLL Technologies, demonstrating expert knowledge of your domain and practice. You will mentor Product Designers with their products and developing practice, leading the synthesis and validation of new approaches and innovations before demonstrating to the wider design team for consideration and adoption.Our products are wide ranging, serving end customers and internal teams across sales, leasing, and operations, focusing on demand generation, sales acceleration, and data-driven apps. Your time will vary between design execution across products, conceptual experience design across a range of initiatives, and strong collaboration with internal stakeholders – never a dull day! You will be customer and insight led in your approach, with a sharp eye for detail and a strong track record bringing products to life with great design.The resulting experiences will define excellence for our ‘front-stage’ product offerings, combining services, technology and content in ways that engage and delight our customers, online and offline.Lead the evolution and implementation of our product design practice, including coaching, mentoring and/or line management as required for other team membersLead the design process across multiple products from problem discovery through implementation and ongoing measurement of impactBuild a strong and trusted relationship with senior JLL product team stakeholders, becoming their primary design partnerGuide and validate design decisions through analytics and research, liaising with the user research team to drive adoption of research methodologies appropriate to different customer and business problem scenariosSupport and mentor Product Designers within the team by overseeing their practice and demonstrating ‘what good looks like’, leading by example and coaching where necessaryDetermine the right methods and artefacts that efficiently and effectively communicate design decisions e.g. experience maps, service blueprints, user journey, wireframes, low and high fidelity prototypesBalance user and business goals to achieve desirable, viable, and feasible solutionsFacilitate engaging and collaborative workshops with senior stakeholders, creating models of good practice and adding value via the introduction of design thinking techniques and environments across JLL TechnologyCollaborate effectively with product directors, engineers, designers, researchers, data analysts and business stakeholdersFacilitate presentations and reviews to socialize the rationale and insights that informed the designSound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:Knowledge, Skills and AbilitiesAn inspiring portfolio, representing the process you’ve established in multiple ‘lead level’ roles to build insanely great experiences, demonstrating examples of how you’ve driven change in culture and working practicesDemonstrable experience of leading user-centered design processes for a variety of products and business contexts, including B2B & B2CAbility to create detailed designs, interaction models, information design and UI specifications that bring clarity across design, development and data teamsAn in-depth understanding of contemporary UX/UI techniques, design systems, and user research methodsExperience translating web analytics into design initiativesProficient with design tools such as Sketch, Figma, Zeplin, Adobe XDFamiliarity with web accessibility standards (WCAG AA)Prior experience of developing a design-centric working culture in an enterprise level global company (FTSE100 or Fortune 500)Education and experienceMaster’s Degree (or equivalent experience) in visual design or interaction design, HCI, psychology, or related disciplinesExperience of coaching and mentoring less experienced design practitioners, whilst maintaining significant personal accountabilities as an individual contributorWhat you can expect from usWe succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.Apply today!Location:Remote –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0)20 7399 5010 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page
I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .
Expected salary:
Location: London
