Quality Engineering Manager
Job Description
Job title: Quality Engineering Manager
Company: Sterling Engineering
Job description: Title: Quality Engineering ManagerLocation: Deer Park, ILOverview:Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.Hire Type: Direct HireJob Duties:
- Manages staff resources and organization structure to adequately align with and meet business objectives for new and existing customers
- Identifies areas to improve Quality Engineering Department processes and implement best practices
- Reviews and identifies areas to improve Inspection Department processes and implement best practices
- Maintains the Customer Issue Report
- Coordinates and monitors Returned Goods Authorization (RGA) process and status. Leads Material Review Board (MRB) including scheduled review of discrepant hold area
- Responsible for the Corrective Action System; this includes but is not limited to reporting cause, corrective action and verification of effectiveness and verifies information is complete and accurate
- Responsible for the Late Shipment System
- Gains a full understanding of the total work volume handled by the Quality Department on a monthly, quarterly, and yearly basis
- Develops strategies for addressing unfavorable quality trends in order to reduce the quantity/frequency
- Maintains budgetary spending in the Quality Engineering Department
- Monitors and mentors Quality Engineering and Inspection leadership on spending in departments against approved and adjusted budgets
- Monitors Quality Engineering Phone Loop to verify ACD Phone System is properly staffed during business hours and reports results weekly with detailed information for any significant variance and plans for correcting any negative variance
- Reviews and suggests ideas for financial budgets for Quality Engineering department
- Leads, motivates and inspires all direct reports
- Monitors and reviews performance of direct reports, and provides prompt and objective coaching, mentoring and counseling
- Resolves performance, job satisfaction, and interpersonal issues, balancing employee and department needs.
- Develops on-boarding and training programs and guides creation of development plans
- Manages team including recruiting, developing and evaluating team members
Qualifications:
- Four-year Engineering Bachelor degree (B.S.) from four-year college or university; and five to ten years related experience
- Minimum of seven years’ experience in a supervisory role
- Black Belt preferred
- Medical field experience highly preferred
- Minitab expertise required
- Quality Engineering Experience in implementing QMS systems, Supplier QA and Quality auditing
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Expected salary: $120000 per year
Location: Deer Park, IL
