Central Admissions Administrator
Job Description
Job title: Central Admissions Administrator
Company: NHS
Job description: Job PurposeProvide comprehensive administrative, clerical support to the Pre-surgical Preparation team and Pre-assessment team.Work in a team-based service providing support for each other and ensuring continuity of the service.Retrieval of medical records/case notes and support integration to electronic records.Main duties of the jobo Work as the ward clerk in the reception areas to meet and greet patients.o Maintain accuracy and legibility of patient records in accordance with trust policy.o Request, collect, track and manage patient records appropriately for pre-surgical preparation service, ensuring an up to date record is maintained of all case notes locations and paperwork. All case notes dispatched to other departments or hospitals are entered onto hospital tracking system.o To file all patient information accurately in health records.o Book outpatient/pre-assessment appointmentso To confirm appointments with patients and, if a patient cancels or is unwell, and where possible, arrange for an alternative patient to be seen in order to maximises the use of clinic resources.o Answer the telephone in a courteous and timely manner.o Ensure accuracy in giving and receiving messages.o Other clerical duties such as photocopyingo To greet patients with a welcoming and informative approach.o Ensure all patients are treated in a kind and courteous manner.o Maintain patient confidentiality.o Recognise own limitations and seek advice when appropriate, identifying own learning needs to discuss with line manager / appraiser.o Participate in an annual appraisal with relevant reviews and to follow your personal development plan as agreed with your line manager.o Undertake all mandatory trainingo Participate in ward meetings and be involved in the decision-making process when changes take place.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted02 September 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-0469SACJob locationsWHHKennington Road, Willesbrough, Ashford, KentAshford, KentTN24 0LZJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationKnowledgeEssential
- up to date office practice
Desirable
- Experience of working for and within a team Previous experience of working within a busy environment. Good standard of literacy and numeracy Basic IT skills Ability to work flexibly and collaboratively as part of a team. Ability to work under pressure in a busy environment. Ability to quickly acquire new knowledge. Ability to use own initiative but mainly working within prescribed administrative procedures Knowledge of medical terminology Previous NHS/medical experience. Previous experience and knowledge of Computer systems used within the trust. Previous NHS experience or experience in receptionist or administration work. Advanced computer systems awareness
QualificationsEssential
- Qualifications and training GCSE or equivalent in English and Maths. Computer literate including word and excel Application form
governaceEssential
- Personal/professional attributes Good interpersonal and communication skills Other requirements To be aware of and adhere to the trust vision, mission and values
Person SpecificationKnowledgeEssential
- up to date office practice
Desirable
- Experience of working for and within a team Previous experience of working within a busy environment. Good standard of literacy and numeracy Basic IT skills Ability to work flexibly and collaboratively as part of a team. Ability to work under pressure in a busy environment. Ability to quickly acquire new knowledge. Ability to use own initiative but mainly working within prescribed administrative procedures Knowledge of medical terminology Previous NHS/medical experience. Previous experience and knowledge of Computer systems used within the trust. Previous NHS experience or experience in receptionist or administration work. Advanced computer systems awareness
QualificationsEssential
- Qualifications and training GCSE or equivalent in English and Maths. Computer literate including word and excel Application form
governaceEssential
- Personal/professional attributes Good interpersonal and communication skills Other requirements To be aware of and adhere to the trust vision, mission and values
