Waiting List Co-ordinator
Job Description
Job title: Waiting List Co-ordinator
Company: NHS
Job description: An opportunity has arisen for a well organised and proactive administrator to join our fast-paced ENT Waiting List Team at the William Harvey Hospital.The post holder will need to be engaging, compassionate, friendly and able to use their own initiative.The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.Main duties of the job
- The post holder will be part of the Waiting List team and will be responsible for the day to day compiling of waiting lists, the co-ordination of scheduling patients and the effective utilisation of theatre lists.
- To ensure this is appropriately managed this will require processing of complex and sensitive information.
- The post holder will be required to manage waiting lists ensuring compliance with local and national targets and the Trust’s Patient Access Policy.
- The coordinator is responsible for the administrative rolewithin the patient’s pathway from the decision to treat electively to the date of admission.
- Key liaison between the Trust and outsourced dictation services, or voice recognition services, for themajority of clinical administration.
- Provide comprehensive administrative, clerical support to consultants and their teams.
- Work in a team based secretarial service providing support for each other and ensuring continuity of the service.
About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted16 September 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternPart-time, Job share, Flexible workingReference number344-5272SACJob locationsWilliam Harvey HospitalKennington RoadAshfordTN24 0LZJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationExperienceEssential
- Team Working
- Experience of dealing with the public
- 1 Years previous administration experience in the NHS target driven environment
Desirable
- Experience of NHS Health care enviroment?
SkillsEssential
- Able to communicate with a variety of people at all levels
- Able to deal with sensitive issues with tact and diplomacy
- Able to prioritise and meet deadlines
Desirable
- Understanding of patient access targets
QualificationsEssential
- GCSE or equivalent in English and Maths
Person SpecificationExperienceEssential
- Team Working
- Experience of dealing with the public
- 1 Years previous administration experience in the NHS target driven environment
Desirable
- Experience of NHS Health care enviroment?
SkillsEssential
- Able to communicate with a variety of people at all levels
- Able to deal with sensitive issues with tact and diplomacy
- Able to prioritise and meet deadlines
Desirable
- Understanding of patient access targets
QualificationsEssential
- GCSE or equivalent in English and Maths
Expected salary: £24071 – 25674 per year
Location: Ashford, Kent
