Assistant Administrator
Job Description
Job title: Assistant Administrator
Company: NHS
Job description: An exciting opportunity has arisen for an enthusiastic, dynamic, highly motivated, hardworking individual to join a friendly and dedicated team within the Gastroenterology department. The job role is varied and requires individuals who can adapt well, manage all duties effectively and be able to work in a fast-paced environment.You will need to be reliable, flexible, and hard-working with excellent communication and IT skills. Delivery of deadlines is key to this role; you will be expected to work as a team member and also as an individual using your own initiativeMain duties of the jobMain duties include monitoring stationary levels in the office and ordering as appropriate, ensuring all notes coming into and leaving the department are tracked on PAS, assisting with returning pre-file to the Health Records Department. The postholder will send out blood forms and prescriptions as required, make and request appointments as appropriate in line with government and local targets. Duties also include copying, typing and editing clinical letters and other correspondence, ensuring layout, spelling, grammar and punctuation is consistent and ensuring data confidentiality and data protection are followed at all times. General administrative tasks to support the patient pathway will also be expected of the postholder as well as providing support to other members of the secretarial teamAbout usWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted25 October 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year pro rata per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-6339WHHJob locationsWilliam Harvey HospitalKennington RoadAshfordTN24 0LZJob descriptionJob responsibilitiesMain duties include monitoring stationary levels in the office and ordering as appropriate, ensuring all notes coming into and leaving the department are tracked on PAS, assisting with returning pre-file to the Health Records Department. The postholder will send out blood forms and prescriptions as required, make and request appointments as appropriate in line with government and local targets. Duties also include copying, typing and editing clinical letters and other correspondence, ensuring layout, spelling, grammar and punctuation is consistent and ensuring data confidentiality and data protection are followed at all times. General administrative tasks to support the patient pathway will also be expected of the postholder as well as providing support to other members of the secretarial teamJob descriptionJob responsibilitiesMain duties include monitoring stationary levels in the office and ordering as appropriate, ensuring all notes coming into and leaving the department are tracked on PAS, assisting with returning pre-file to the Health Records Department. The postholder will send out blood forms and prescriptions as required, make and request appointments as appropriate in line with government and local targets. Duties also include copying, typing and editing clinical letters and other correspondence, ensuring layout, spelling, grammar and punctuation is consistent and ensuring data confidentiality and data protection are followed at all times. General administrative tasks to support the patient pathway will also be expected of the postholder as well as providing support to other members of the secretarial teamPerson SpecificationExperienceEssential
- Experience in a customer focused role dealing with the public both on the telephone or/and in person.
- Clerical/Administrative experience.
Desirable
- Previous NHS experience.
- Experience of using a Patient Administration System (PAS).
- Previous procurement or stock management experience
SkillsEssential
- Ability to effectively communicate with patients, colleagues and all service users, both written and verbally.
- Ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy and attention to detail.
- Good keyboard skills.
- Ability to work effectively in a busy team, adjust to change and motivate others.
- Ability to prioritise and organise own workload.
Desirable
- Working knowledge of Outpatient booking procedures and NHS standards.
- Desire to learn new skills.
KnowledgeEssential
- Knowledge of IT skills and a variety of software packages.
Desirable
- Office experience.
QualificationsEssential
- Good level of education including Maths and English Language qualifications GCSE grade C above.
Desirable
- Willing to learn and work towards further qualification.
Other RequirementsEssential
- To be aware of and adhere to the Trust We Care Values
- Respecting each other working as part of a team
- Flexibility
Person SpecificationExperienceEssential
- Experience in a customer focused role dealing with the public both on the telephone or/and in person.
- Clerical/Administrative experience.
Desirable
- Previous NHS experience.
- Experience of using a Patient Administration System (PAS).
- Previous procurement or stock management experience
SkillsEssential
- Ability to effectively communicate with patients, colleagues and all service users, both written and verbally.
- Ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy and attention to detail.
- Good keyboard skills.
- Ability to work effectively in a busy team, adjust to change and motivate others.
- Ability to prioritise and organise own workload.
Desirable
- Working knowledge of Outpatient booking procedures and NHS standards.
- Desire to learn new skills.
KnowledgeEssential
- Knowledge of IT skills and a variety of software packages.
Desirable
- Office experience.
QualificationsEssential
- Good level of education including Maths and English Language qualifications GCSE grade C above.
Desirable
- Willing to learn and work towards further qualification.
Other RequirementsEssential
- To be aware of and adhere to the Trust We Care Values
- Respecting each other working as part of a team
- Flexibility
