Clerical Officer-General Medicine
Job Description
Job title: Clerical Officer-General Medicine
Company: NHS
Job description: To provide patient focused and high quality clerical support to the General Medicine Department.All clerical staff will be multi-skilled and trained to ensure that at all times, data quality will be the highest priority.We are a busy team with tight targets to achieve. This role is supporting the secretaries and other department teams to achieve this.Main duties of the jobThe role involves general office duties including telephone calls to be passed on to the relevant secretary or waiting list coordinator, distributing answerphone messages, collecting outgoing post and taking to our post room, managing generic email addresses and distributing messages to the correct person. There is responsibility for forwarding on radiology reports to clinicians via email and chasing outcomes/feedback. There is responsibility for clinic letters to be checked and processed via our digital dictation or voice recognition systems, therefore attention to detail is very important.Full training is given. We are keen to develop skills and knowledge with internal training courses or mentoring and encourage career progression if desired.About usWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted28 October 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year pro rataContractPermanentWorking patternPart-time, Flexible workingReference number344-6125WHHJob locationsWilliam Harvey HospitalKennington Road, WillesboroughAshford KentTN24 0LZJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationWork RelatedEssential
- GCSE A-C in English and Math or equivalent
Desirable
- Microsoft Office Knowledge
InterpersonalEssential
- Ability to interact with Colleagues and Stakeholders
Desirable
- Ability to track information
Person SpecificationWork RelatedEssential
- GCSE A-C in English and Math or equivalent
Desirable
- Microsoft Office Knowledge
InterpersonalEssential
- Ability to interact with Colleagues and Stakeholders
Desirable
- Ability to track information
