Cardiology administrator/receptionist
Job Description
Job title: Cardiology administrator/receptionist
Company:
Job description: Job summaryYou will be joining an amazing friendly Team within CardiologyDiagnostics. Our Department covers 3 Hospitals, and whilst your base hospital will be William Harvey Hospital in Ashford,you’ll also be working alongside our colleagues at the QueenElizabeth Queen Mother and Kent and Canterbury Hospital.Our Mission is to continually provide excellent customer serviceand care to all of our patients who attend for DiagnosticInvestigations, and to be that friendly face that greats theminto the department and to be understanding of their needs. Ifthis sounds like you then we would love to hear from you.Main duties of the jobo To appoint outpatients from GP for appropriate investigations in order of clinical need and withinwaiting time targets. Maintain database and generate a letter to patient.o To appoint outpatients from internal referrals for appropriate investigations in order of clinical need and within the Target wait times. Maintain database and generate a letter to patient. ? o Maintain a waiting list of patients waiting for investigations, who can’t be appointed straight away.o Appoint extra clinics to help bring the waiting times down to be acceptable level.o Upon discharge, to validate all written and electronic tracking steps.o To alert the departmentco-ordinator of any missing data or poor-quality issues, which you feel require following up.o Ensure that all speciality referrals are followed up correctly and urgent referral are given priority.o Photocopying as required.o Promptly answering telephone enquiries and if necessary transferring calls to an appropriatemember of staff.o Use Allscripts Patient Administration System (PAS) and Sunrise to check and update patient details as required. It is extremely important that changes of address and GP are correctly recorded.o To undertake other clerical duties as required, appropriate to the grading.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Job description
Job responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationEducationEssential
- English and Maths Grade C or equivalent
IT skillsEssential
- Computer literate Microsoft Packages, Allscripts an advantage
ExperienceEssential
- Previous NHS experience, knowledge or 18 week pathway would be an advantage
Desirable
- Experience with patient care
Person Specification
EducationEssential
- English and Maths Grade C or equivalent
IT skillsEssential
- Computer literate Microsoft Packages, Allscripts an advantage
ExperienceEssential
- Previous NHS experience, knowledge or 18 week pathway would be an advantage
Desirable
- Experience with patient care
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .Employer detailsEmployer nameEast Kent Hospitals University NHS Foundation Trust
AddressWilliam HarveyKennington RoadAshfordTN24 0LZEmployer’s website
Expected salary:
Location: Surrey
