Antenatal Clerk
Job Description
Job title: Antenatal Clerk
Company: NHS
Job description: We are looking for a dedicated, enthusiastic and dynamic individual to join our Antenatal Admin team. Working closely with our teams of obstetricians and midwives, the post holder will play a vital role in helping to provide the best possible service and outcomes for women and their families.The Antenatal Admin Team at EKHUFT plays a vital role in supporting the smooth-running of the antenatal pathway for women in East Kent.Process antenatal clinic referrals on Sunrise and schedule appointments on Allscripts within required timescales, escalating to consultant and / or line manager where timescales cannot be met.Main duties of the jobLiaise with Obstetric Ultrasound Admin Team to ensure scans are scheduled in time for consultant antenatal appointments where applicable.Collect, track and prep medical records for clinics.Reception clinic; welcome patients and record attendances. Ensure all outcomes are recorded on Allscripts and schedule any follow up appointments required.Track and return medical records to file in a timely manner.Liaise with the VBAC midwives and schedule appointments for their clinics.Contact patients by telephone to book / cancel / reschedule appointments at short notice.Discharge patients on Allscripts after birth. File the handheld maternity notes into the medical record.File all patient information accurately and securely within the medical record in a timely manner in accordance with Trust policy.Liaise with Women’s Health Suite and Early Pregnancy Unit to ensure that future appointments / referrals for patients who have miscarried are cancelled.Collect medical records from Early Pregnancy Unit and file appropriately.Ensure generic email inbox is managed and enquiries are responded to and requests are actioned daily.Answer the telephone in a courteous and timely manner.Work as part of the team to ensure all tasks are completed.Support colleagues by prioritising tasks and working together.About usWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and aboveDate posted18 November 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year pro rata per annumContractPermanentWorking patternPart-time, Flexible workingReference number344-5623WCYJob locationsKent and Canterbury HospitalEthelbert RdCanterburyCT1 3NGJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationSkills and ExperienceEssential
- Previous experience in customer / patient facing role
- Good interpersonal and communication skills
- Good organisational skills
- Ability to cope with a changing workload
- Working flexibly and collaboratively as part of a team
- Ability to prioritise own workload within a team setting
- Ability to use own initiative
Desirable
- Previous NHS experience
- Data entry
KnowledgeEssential
- Computer literate
Desirable
- Previous PAS experience
- Processing of confidential information (GDPR / Data Protection Act 1998)
Personal / Professional AttributesEssential
- Reliable and flexible in approach and attitude
Desirable
- Desire to contribute in order to improve the quality of the service provided
Other RequirementsEssential
- Upholds and models the Trust values and behaviours
Qualifications and TrainingEssential
- GCSE or equivalent in English and Maths
Desirable
- ECDL / IT qualification
Person SpecificationSkills and ExperienceEssential
- Previous experience in customer / patient facing role
- Good interpersonal and communication skills
- Good organisational skills
- Ability to cope with a changing workload
- Working flexibly and collaboratively as part of a team
- Ability to prioritise own workload within a team setting
- Ability to use own initiative
Desirable
- Previous NHS experience
- Data entry
KnowledgeEssential
- Computer literate
Desirable
- Previous PAS experience
- Processing of confidential information (GDPR / Data Protection Act 1998)
Personal / Professional AttributesEssential
- Reliable and flexible in approach and attitude
Desirable
- Desire to contribute in order to improve the quality of the service provided
Other RequirementsEssential
- Upholds and models the Trust values and behaviours
Qualifications and TrainingEssential
- GCSE or equivalent in English and Maths
Desirable
- ECDL / IT qualification
