Urology Support Worker
Job Description
Job title: Urology Support Worker
Company: NHS
Job description: The Derry Unit is an outpatient service based at the Royal Victoria Hospital that delivers diagnostics and treatment to a variety of urology patients. As a team we are working hard to ensure we deliver the highest standard of care, and we believe you will find this role a rewarding, flexible and supportive one where development opportunities are also available.We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service – and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.Main duties of the jobThe postholder will be expected to provide and receive routine information. Exchange of verbal and written information with a range of individuals/groups/departments which may include patients, staff or carers relating to enquires about appointments, admissions and meetings.About usWe are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted16 January 2025Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annumContractPermanentWorking patternPart-time, Flexible workingReference number344-7581KCHJob locationsDerry UnitRoyal Victoria HospitalFolkestone KentCT19 5BNJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationPersonal/professional attributesEssential
- Knowledge of Microsoft Office packages e.g. Word,
Qualifications and trainingEssential
- Basic numeracy & literacy qualifications GCSE RSA ll or equivalent
- Upholds and models the Trust values.
Clinical skills and experienceEssential
- Experience in a customer facing role.
- Ability to communicate clearly, both written and verbally good telephone manner interact with colleagues and other stakeholders courteously. Diplomacy & tact in handling enquiries prioritise and organise own workload
Person SpecificationPersonal/professional attributesEssential
- Knowledge of Microsoft Office packages e.g. Word,
Qualifications and trainingEssential
- Basic numeracy & literacy qualifications GCSE RSA ll or equivalent
- Upholds and models the Trust values.
Clinical skills and experienceEssential
- Experience in a customer facing role.
- Ability to communicate clearly, both written and verbally good telephone manner interact with colleagues and other stakeholders courteously. Diplomacy & tact in handling enquiries prioritise and organise own workload
