Warehouse Administrator

Job Description

Job title: Warehouse Administrator

Company: Pertemps

Job description: Job Description

Warehouse Administrator
Permanent
Wolverhampton
£23,028 – £25,282 per annum
Full-Time, 8:00am – 5:00pm Monday to Friday

An excellent opportunity has arisen for an experienced Administrator to join my client in the Bilston area on a permanent basis. You will be joining a highly successful business that has recently grown and expanded and is now looking to add to their history of success.

In this role, you will support the Operations team and be the first, main point of contact for all incoming enquiries. You will be progressing orders through the system and building strong relationships to ensure an exceptional service is delivered.

Moving forward, you will play a key part within the business that is sure to grow even further.

Main duties and responsibilities:

• Answering and responding to incoming calls/emails from customers and managing enquiries
• Assisting customers with questions they may have about specific orders
• Taking orders and processing returns
• Answer customers within set timeframes
• Dealing with complaints in an appropriate manner
• Providing a positive, customer approach to ensure repeat business

The successful candidate will have:

• Must be a good listener and be able to deal with the odd complaint
• Must be a clear communicator and be able to persuade with upselling additional products
• Previous experience in Customer Services/Administration is compulsory
• Proficient in Microsoft Office such as, Excel, Word, and Outlook
• Own driving licence is beneficial

Expected salary: £25282 per year

Location: Wolverhampton

Job date: Sun, 07 Jan 2024 03:39:54 GMT

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