Service Delivery Admin

Job Description

Job title: Service Delivery Admin

Company: Baxter

Job description: This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary

We are currently recruiting for a Service Delivery Administration, who will be responsible for raising all orders for Managed Inventory accounts and checks orders once processed through the in-house system.

We offer a full-time permanent contract, working hours will be Monday – Friday from 9:00 am to 5:00 pm with some flexibility.

What you’ll be doing

You will raise any queries to prevent errors for customer and logs all detail, such as:

• Place MIS orders for all UK and ROI customers
• Create order files to be sent to customers and Forwards operatives via email
• Check orders via reports and systems
• Amend orders where applicable
• Assist with customer queries (Email & Telephone)
• Backorder management
• Monitor and organise team shared inbox
• Assist operatives with order queries, product relocation, expiry checks etc
• Admin logging tasks such as; Issues, mileage, order volumes, expiries etc
• Printing logs, rotas, sheets and stickers required for operatives and office
• Liase with various internal departments such as transport, customer services, warehouse and operations
• Assisting supervisor with vehicle fleet management
• Assisting supervisor with ad hoc tasks
• Support holiday/absence cover for supervisor

What you’ll bring

• Good knowledge of Microsoft office package
• Education background to GCSE Level
• Full Clean driving license
• Able to work within vulnerable adult and children environment after background check
• Proven organizational skills
• Experience in a Warehouse / Inventory background
• Confident to deal with customer issues under instruction

What we offer

• Offer salary starting from £25.000 + competitive benefits package
• Professional development opportunities
• High importance placed on work life balance
• A workplace environment that is inclusive, encouraging, and diverse
• 25 days of annual leaves plus bank holidays
• Subsidised onsite canteen

#IND-UKOPS

#IND-UKCOM

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our .

Expected salary: £25000 per year

Location: Northampton

Job date: Thu, 21 Dec 2023 03:19:21 GMT

Apply for the job now!