Endpoint Cyber Security Engineer,EDR,XDR,EPP

London
January 13, 2024
Contract

Job Description


Job title: Endpoint Cyber Security Engineer,EDR,XDR,EPP

Company: Experis

Job description: Our client a Global Solutions provider are seeking to recruit an Endpoint Cyber Security Engineer for an 18 month fully remote contract and you will bring the below skill set:

  • Responsible for the customer support experience
  • Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
  • Identify cases that require escalation (either technically or strategically)
  • Create and maintain incident management requests to product group/engineering group
  • Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
  • Provide ramp activities, knowledge sharing, technical coaching and mentoring
  • Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
  • Lead or participate in building communities with peer delivery roles; may be workload or speciality specific

Enterprise Cybersecurity:

  • Experience with deploying, administering and / or supporting Endpoint Detection and Response (EDR), Extended Detection and Response (XDR), and Endpoint Protection Platform (EPP) endpoint security solutions
  • Or Network Security Engineering or consulting, and/or Systems Administration security. This should include experience with endpoint security, server security and threat analytics
  • Customer facing support experience
  • Experience on Windows Server, Windows Client, Active Directory and/or Azure Active Directory administration
  • Enterprise?cloud?experience?with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
  • Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
  • Some experience in Automation in PowerShell and/or Python, Java, or a similar language.

Language requirements

  • Candidates with aB2 or higher language proficiency (written and spoken) in (following this exact priority):
  • Spanish
  • Italian
  • German
  • French
  • Demonstrated fast learning?skills
  • Strong collaborative and extensive cross-group coordination skills
  • Proven customer service skills supporting external and/or internal customers in an enterprise environment
  • Great phone presence and?documentation?abilities.?Excellent executive communication?and critical situations management?skills
  • Excellent documentation skills and ability to translate complex technical processes into simple to follow written guides
  • Previous experience?working?in a large, complex, highly matrixed global organization preferred
  • Ability to work in a high pace environment

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Simon Gukhool E-mail

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

Expected salary:

Location: London

Job date: Thu, 11 Jan 2024 06:40:45 GMT

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