Senior Service and Sales Adviser

Job Description

Job title: Senior Service and Sales Adviser

Company: Co-op

Job description: Job Description:

Senior Sales and Service Advisor
£22,500 to £26,000 plus great benefits (Work level 6C)

Permanent
Manchester city centre, in this role you’ll work in a hybrid way working at least 2 days a week in the office (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy)

We’re looking for a Senior CBS Advisor to join our Co-op Business Services (CBS) finance team. In this role, we’ll look to you to support the Record to Report Manager, taking ownership of complicated account reconciliations to make sure they’re accurate and up to date. If you’re looking to develop your reconciliation skills, this role will provide great experience to support this. You’ll also have an exciting opportunity to gain exposure to work in the wider financial accounting team.

What you’ll do

• Produce management balance sheets and management information reports
• Complete and query other control account reconciliations
• Be responsible for accurate completion of cross system reconciliations
• Co-ordinate the resolution and escalation of issues arising on a day-to-day basis, including resolving errors within our ecommerce food store offering
• Collate, extract and interpret data from multiple source systems to provide summary management information via various reporting techniques to support financial control
• Demonstrate and contribute to a continuous improvement ethos and way of working

This role would suit people who have

• Previous accountancy and reconciliations experience
• Experience with all Microsoft Office packages including strong Microsoft Excel skills – with the ability to use pivot tables, VLOOKUPs, SUMIFS and writing formulas
• The ability to analyse large sets of data
• Great communication skills with the ability to explain technical information to non-technical audiences in a clear way, stakeholder management
• The ability to work independently, manage your own workload and meet deadlines with a flexible and adaptable attitude

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Private healthcare for you and your family
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn
• YuLife app – rewarding you for exercising with discounts and vouchers for your favourite brands

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at

Please note that we may close applications for this role early.

Expected salary: £22500 – 26000 per year

Location: Manchester

Job date: Sat, 13 Jan 2024 04:41:43 GMT

Apply for the job now!