Business Systems Analyst

Job Description

Job title: Business Systems Analyst

Company: M247

Job description: Location: Manchester, M15 5RL

Working Style: 4 days per week in the office

Contract: Permanent

Hours: Mon-Fri

Salary: £35,300 per annum

Please note, you must live in the United Kingdom and have the correct right to work without sponsorship to be successful.

About M247

Welcome to the M247 adventure! We are not your average company – we are a tight-knit crew of go-getters driving incredible growth together.

What sets us apart? It is simple: we hunt for the best and then equip them for success. Join us, and we will supercharge your career with the right skills and opportunities.

Our vision? Picture M247 as your ultimate partner for digital innovation. We blend connectivity, unified communications, and a sprinkle of cloud magic to empower our clients to thrive in the digital era.

But here is the twist – we are all heroes here. From day one, you are shaping our tomorrow. So, ready to dive in? Your journey begins with that application – and who knows where it could take you in our vibrant team!

The role

In this exciting Business Analyst role here at M247, you will play a key role in our Business Applications Systems team, where you will identify opportunities for improvement and innovation to support future solutions, continuous improvement, and business success.

As the ideal candidate, you will be an experienced and passionate Business Analyst with both a functional and technical understanding of Business Systems, who is adaptable, self-motivated, able to think independently and creatively. If you want to build and grow your career whilst having an impact at M247 we want to hear from you.

• You will lead workshops with business stakeholders to confirm requirements, complete an impact assessment, take on problem statements and communicate clearly and effectively to our Business System Teams and the wider business.
• You will be responsible for creating use cases, user stories, test cases and functional specifications, whilst documenting E2E Business Processes, with overall responsibility for product backlog grooming and sprint planning/prioritisation.
• You will research and analyse the organisations existing business processes to make value-driven decisions and ensure the development team understands requirements to ensure quality and delivery.
• You will oversee the implementation of development projects from the beginning to ensuring that the development meets the project scope.
• You will identify any problems/risks and recommend future enhancements based on analysis and understanding of business processes.
• You will analyse the gaps and interdependencies across the business to ensure risks are managed and stakeholders remain informed.
• You will assist the developers with the day to day troubleshooting in relation to active developments.
• You will work closely with the Customer Experience Manager, enabling them with the required documentation to ensure the deployment and integration of the change within the business is seamless.

Our ideal candidate will come from a similar industry doing a similar role with the following

Key Personal Skills:

• Excellent communication and stakeholder management.
• The ability to solve problems and think critically.
• Strong attention to detail.
• An analytical mind.
• Process modelling knowledge.
• Ability to turn complex system process into simple and understandable business processes.

Key Technical Skills:

• Proven in a Business Analyst role in fast-moving environments, working on CRM focussed business design.
• Experience and gravitas when dealing with senior stakeholders
• UX, customer journeys and insights.
• Capturing and articulating the business requirements as a functional specification or user stories where appropriate.
• Business process mapping.
• Comfortable with a variety of methodologies including Agile and Waterfall.
• Experienced at user acceptance testing.
• Understanding of data analysis and data models.
• Use of Visio and agile tracking tools such as DevOps, Asana and/or Jira.

Your package and perks

At M247, we go beyond the pay check to bring you a package of perks that truly enrich your journey:

🌴 Time to Unwind: Enjoy 25 days holiday + bank holidays, with the option to top up through our holiday purchasing scheme.

💪 Wellness First: Our Healthcare Cash Plan and PERKS program make sure your well-being is a priority.

🌟 Assured Care: Company Life Assurance offers security and peace of mind for you and your loved ones.

🏦 Plan Ahead: Our Company Pension Scheme lays the foundation for a strong financial future.

📚 Learning Path: We support your professional growth by helping you attain relevant qualifications.

👩👦 Family Matters: Enhanced Paternal Leave ensures you never miss those important family moments.

🤝 Support System: The Employee Assistance Programme is here whenever you need a helping hand.

🚀 Ignite Your Potential: Our dynamic environment fuels growth and innovation.

This is just a glimpse – your journey with M247 is about to be a whole new adventure. Welcome to a realm where rewards redefine work!

All applicants, regardless of gender, ethnic background, sexual orientation, age, religion, socio-economic status, or any other factor will be treated equally and fairly in the application process.

#HP

Expected salary: £35300 per year

Location: Manchester

Job date: Fri, 05 Jan 2024 01:00:17 GMT

Apply for the job now!