Seasonal Food & Beverage Assistant
Job Description
Job title: Seasonal Food & Beverage Assistant
Company: Chester Zoo
Job description: Seasonal Food & Beverage Assistant
Our working environment could not be more different from a typical Food & Beverage setting – where else could you stroll among rare giraffes and tigers on your lunch break?
What makes Chester Zoo a great place to work?
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members.
Each year, we have plenty of exciting seasonal opportunities within our Retail, Operation, Admissions and Food and Beverage teams, to undertake a variety of tasks such as picking stock in our warehouse, stewarding the car parks, working in our gift shops, welcoming guests, or serving food and drinks to our 2 million visitors. No two days will be the same!
The Role:
The Seasonal Commercial Assistant (Food & Beverage) role will predominantly support our Food & Beverage team. It includes working in fast food restaurants, coffee shops, kiosks, a warehouse, a picnic parlour and a 450 seat street kitchen serving Indonesian inspired food, as well as the Oakfield, which is our award winning British gastro-pub. We are looking for people who are dynamic and flexible to work across these units. The roles include customer service, waiting on, food & drinks preparation, cash handling and ensuring our outlets are kept clean for our visitors. Additionally, as part of a ‘One Team’ approach, you will be required to support our Retail team to meet the needs of the business where necessary. This may include working in the main shop, pop up locations, the warehouse or fulfilling online shop orders.
The Package
- Seasonal contract, starting 4 February 2024, until 8 September 2024
- Rate of pay of £10.80 per hour regardless of age, increasing to £11.44 from 1 April 2024
- Working on a rota basis, between 8 and 40 hours per week
- Annual leave which accrues based on hours of work
- Staff pass so you can visit the zoo during your time off, plus complimentary tickets for your friends and family
- Employee Assistance Programme (EAP)
- Free bus travel available on the X1 from Chester and Ellesmere Port train stations
Our Requirements
- Be passionate about excellent customer service and be a strong communicator.
- Be confident, flexible and approachable with a “can do” attitude.
- Experience of working within a fast-paced Food & Beverage environment, as well as experience of cash handling and using EPOS systems would be advantageous.
Flexibility in these roles is key, so the successful candidates must be able to work up to 5 days out of 7 every week. This will include evenings until 10pm, weekends, mid-week and bank holidays as rostered, to cover all needs of the business.
Shortlisting of applications and interviews for the role will take place while the advert is live; the advert will close once the successful candidates are found. Candidates are therefore encouraged to submit applications as soon as possible.
Join our team and help us prevent extinction!
Expected salary: £10.8 per hour
Location: Chester
