Business Analyst
Job Description
Job title: Business Analyst
Company: Resonate
Job description: Why do we have this role?
We provide products and services that are already improving the operational delivery of rail services. Our vision is to create a truly connected rail network, using our deep technology expertise and rail industry experience to deliver game-changing solutions that improve the quality of transport across the UK and beyond. We are a company that is excited by the possibilities offered by technology and are driven by improving experiences for passengers globally.
We have consistently innovated to create a best in the market product, delivering high levels of automation into complex operational environments. We continue to evolve our offer and recently integrated our technology with our own Traffic Management System; an operational and technical first. Our service offer continues to grow, taking advantage of technologies including cloud and data analytics.
To make this happen, we are seeking individuals who are passionate about modern IT practices and technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. You will play a pivotal role in defining the software solution for our clients/product stakeholders by analysis of the relevant business models and requirements, processes, work-streams and flows of data – capturing and agreeing the requirements for translation into specifications for incremental delivery.
What are the key objectives?
- Engage with company and client representatives, collaborating at multiple levels throughout the delivery life cycle for:
– Requirements/Criteria Elicitation and Analysis
– Solution Shaping/Design and Analysis for innovative solutions to complex problems
– Delivery Change Control and Prioritization * Capture, analyse, and document detailed requirements/criteria to enable product development using a variety of techniques such as interviews, workshops, surveys, site visits, and storyboards
- Perform root cause analysis on problem areas to identify the way forward working with the team at various stages to get wider input
- Refine narrative details with use cases/behaviour scenarios, information flows, rules, and data elements into highly specified project briefs
- Undertake activities in accordance with Company policy, procedures, and practice, paying attention to safety and security requirements/instructions, considering both the Company position as well as the client when devising a solution which is fit for purpose
Requirements
Personally, we are looking for:
- An excellent problem-solver who shows initiative to deliver on their promises
- A team player, not afraid to step out of their role, be adaptable, and learn new skills where it is best for the team
- Someone who is assured and approachable, able to build relationships and collaborate with others using comprehensive communication skills
- A highly motivated individual who is organised and able to manage their workload and commitments
- Someone with keen attention to detail that enjoys overcoming technical challenges
Technical Experience
- Skilled at analysis of business/commercial needs. Translation of customer capabilities/requirements into technical criteria (functional and non-functional)
- Experienced at information gathering and preparing specifications (descriptive and illustrative) for solution delivery to satisfy customer needs / requirements
- Adept in analysis methods/techniques and applying the “right tool for the job” which may include process, workflow, cause/effect, interface (user, system, messaging), and data definition/illustration
- Skilled in work management of analysis activities and deliverables with traceability and change control
- Familiar with work item / criteria management and collaboration tools (Resonate toolset includes Azure DevOps, Confluence, and MS Teams)
Professional Qualifications
- Familiar with applying analysis skills within Agile and Structured software development environments
- Experience in rail, logistics or any other regulated industry would be beneficial
Benefits
So that you can thrive both in and out of work we offer the following benefits on top of a competitive salary that rewards you for the value you bring:
- Flexible working with a minimum requirement of one day in the office each week
- 27 days annual leave in addition to public holidays
- 3 “privilege days” scheduled between Christmas/New Year
- Pension plan with matched contributions from 5%-8%
- Private Healthcare that covers you and your immediate dependents
- Group Income Protection cover
- Life Assurance
- Enhanced maternity, paternity, and adoption policies
- Monthly divisional days that bring the whole team together
- Tailored and supported training and development to further your career
This role could be based in Derby, Milton Keynes, or London. We have a flexible, hybrid approach to work and work location – so please talk to us about your preferences and how these could work for both you and the team. We do require everyone to be in one of our offices at least once a week. We provide this flexibility to enable you to work most effectively.
Expected salary:
Location: Derby