Operations Controller
Job Description
Job title: Operations Controller
Company: Menzies Aviation
Job description: Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
Reporting to the Head of Airside. This role will require the individual to carry out any duties documented in our dispatcher job description. To assist the Operations Supervisor in the day-to-day running of the Operations department. You will be the first point of contact to the station for all customers and airport. You will be responsible for co-ordinating and allocating staff and resources to fulfil our service standards for our Customer Airlines. You will ensure that our dispatch role is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. To influence and facilitate the consistent delivery of a “World Class” product to our Airline Customers.
What you will be doing
- Provide a professional line of communication for internal and external stakeholders for the station, ensuring all relevant information is retained and passed accurately.
- Manage the recording and billing for airline customers in RSMS, ensuring all billable services are entered in a timely manner for each airline.
- Maintaining a good understanding of all operating systems in the operations department.
- Supervise the proper maintenance of flight files, auditing as necessary.
- Ensure all airline operational requirements are met, requesting flight plans & delivering them to stand should this be needed, movement & delay messages are sent and airline systems are updated and referred to.
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.
What we are looking for
- Good verbal communication.
- A full 5 year work/unemployment/education history.
- Valid Passport
- Proof of National Insurance
- Proof of address
- Full and valid UK Driving Licence Desirable
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Expected salary:
Location: United Kingdom – Ballasalla, Isle of Man
