Student Support and Development Officer (Student Support and Wellbeing) at The University of Manchester

Job reference: BMH-024539
Salary: £36,024 to £44,263 per annum, depending on experience
Faculty/Organisational Unit: Biology, Medicine Health
Location: Oxford Road
Employment type: Permanent
Division/Team: Division of Medical Education
Hours Per Week: Full time
Closing date: 08/02/2024
Contract Duration: Permanent
School/Directorate: School of Medical Sciences

We are looking for an enthusiastic, experienced, and adaptable Student Support and Development Officer to lead our dedicated Student Support and Wellbeing team in the School of Medical Sciences.

The Student Support and Development Officer role is integral to the delivery of the School’s Student Wellbeing and Pastoral service.

You will be responsible for ensuring that an excellent level of service is provided to all our students as well as developing and maintaining working relationships with key internal and external partners and stakeholders (i.e. academics, NHS, Counselling Services, Disability Advice and Support Services) to ensure a collaborative approach to Student Wellbeing Support.

The Student Support and Wellbeing team are responsible for providing front-line welfare and pastoral support as well as being responsible for the operational delivery of mitigating circumstances, change of circumstances, and attendance and engagement monitoring.

You will be an experienced manager with excellent communication skills and the ability to motivate a team. You must also be able to demonstrate that you have a good understanding of academic and pastoral support procedures and processes in relation to the provision of postgraduate taught and/or undergraduate education and have experience of providing pastoral support to students.

This role currently has a hybrid working option. Please note that the Student Support and Development Officer role is primarily student-facing and therefore there is a requirement to work on campus a minimum of 3 days per week but may be up to 4 to 5 days per week when there is a business need.

What can you expect in return
The University will actively foster a culture of inclusion and diversity and will seek to achieve true equality of opportunity for all members of its community.

What you will get in return:

• Fantastic market leading Pension scheme.
• Excellent employee health and wellbeing services including an Employee Assistance Programme.
• Exceptional starting annual leave entitlement, plus bank holidays.
• Additional paid closure over the Christmas period.
• Local and national discounts at a range of major retailers.

As an equal opportunities employer, we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.

Any CV’s submitted by a recruitment agency will be considered a gift.

Enquiries about the vacancy, shortlisting and interviews:
Name: Lynsey McVey
Email: lynsey.mcvey@manchester.ac.uk

General enquiries:
Email: People.recruitment@manchester.ac.uk

Technical support:
https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Further particulars including job description and person specification are available on the University of Manchester website – click on the ‘Apply’ button above to find out more.