Engineering & Maintenance Director H&G UK
Job Description
Job title: Engineering & Maintenance Director H&G UK
Company: DHL
Job description: What makes DHL great?Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine.
Start YOUR career with DHL today…
Hours: Monday-Friday – 40 hours per week flexibility required
Location: DHL Aviation at East Midlands Airport
Grade: H
Department: Engineering
DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.
As DHL continues to grow, we’ve an excellent variety of employee benefits available! These include:
- Competitive salary, including unsociable hours shift allowance
- Annual bonus up to 5% (depending on company performance)
- Free onsite parking
- My DHL Rewards (discount, saving, cash back at over 3000 retailers)
- Pension Scheme with up to 6% company contribution
- DHL Share Purchase Plan (after 3 months)
- Private Medical Scheme (after 12 months)
- Access to Occupational Health
- Enhanced Maternity pay (after 12 months)
- Cycle to Work scheme
- CIS Induction – a week’s all expenses paid induction to our Company Values!
- HealthyMinds – Employee Assistance Programme
Key responsibilities:
In this role you will be responsible for developing, managing, directing, and controlling the Engineering and Maintenance function in line with the DHL Focus strategy. In this role your responsibilities will be varied, however, please see a summary below:
- Member of the H&G Country Management Board
- Supporting the DHL Focus strategy (short and long-term) aligned to the H&G country business priorities.
- Champion Portfolio Mgt. for Business Initiatives, building strong relationships with the H&G MD and Senior Management Team to resolve issues in priority or funding conflicts between programs.
- Influence innovation – this will be increasingly critical.
Responsible for three core teams:
- Process Engineering – reporting, forecasting, capacity planning, efficiency opportunities
- Technical Engineering – solution design, costing, BCA creation, tender, implementation, testing, GO Live
- Sort Maintenance – maintaining material handling system (reactive and preventative, continuous improvement efficiency to improve technical availability)
Departmental Management:
- Responsible for three core teams:
- Process Engineering – reporting, forecasting, capacity planning, efficiency opportunities
- Technical Engineering – solution design, costing, BCA creation, tender, implementation, testing, GO Live
- Sort Maintenance – maintaining material handling system (reactive and preventative, continuous improvement efficiency to improve technical availability
Departmental Management:
- Direct, lead and motivate the Maintenance and Engineering teams, including recruitment, retention, monitoring performance and day to day management
- Responsible for 3 direct reports (functional heads) with a total of c.60+ people across EMA, LHR and LTN
- Actively seek to develop future leaders for succession planning
- Determine the organisational structure, roles, critical success factors and goals
- Ensure development of a comprehensive training plan for direct reports and wider department
- Evaluate the performance of direct reports and ensure that the same is done for others in department
- Drive EOS across the department
- Engineering:
- Gather and analyse operational requirements – draft, tender and implement new/refined process or solutions
- Review and analyse volume forecasts and FTE forecast for budgeting purposes.
- Monitor all key operational areas regarding capacity constraint and act to initiate, analyse and implement infrastructure projects well in advance before operational capacity is being reached.
- Establish solid processes that allow for operational standardisation with regards to methods, operational process compliance and performance KPI’s
- Establish smart processes to monitor KPI’s through SQL databases and utilization of Power BI or other.
Maintenance:
- Develop and deliver the Maintenance Strategy, ensuring policy/procedures are aligned with the business strategy.
- Drive continuous improvement for KPI’s
- Manage the business and process analysis to ensure Maintenance delivers solutions with real business value.
- Lead change management and benefit tracking to ensure that Maintenance solutions are effectively deployed.
- Embed a business results-driven service culture that routinely establishes and monitors KPI’s
- Establish solid processes to maintain appropriate stock levels of critical spare parts.
- Ensure reliable processes are in place to replenish stock and decide whether items fall under warranty or not.
- Monitor and manage all contracts and SLAs for maintenance contractors.
- Own department budget and forecasts; ensure budget optimisation and achievement
- Implement and manage the portfolio/program/project management processes and tools.
- Maintain relationships and share experience with other DPDHL functions and organisations
You’ll bring to this role:
- Strong leadership and interpersonal skills
- Strong analytical and decision-making competencies.
- Systematic problem solving
- Good at establishing working relationships and developing personal contacts
- Good communicator with written, oral and presentation skills
- Strong personal influencing and consultative skills
- Strong Negotiation Skills
Applications:To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.
Closing date: Friday 16th February 2024
Our recruitment process at DHL Aviation
From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we’d ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.
Next steps:Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us via
Please note:Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.
Expected salary:
Location: Derby
