Faculty Service User and Carer Engagement Facilitator at Coventry University

February 8, 2024

Job Description

Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the group plays a key role in shaping the world around us.

The Role

The School of Health and Care delivers an extensive range of undergraduate and post graduate courses for professionals working in health and social care settings including; nursing, midwifery, physiotherapy, occupational therapy, dietetics, paramedic science, operating department practice, diagnostic radiography, clinical psychology and public health. We also have a large portfolio of CPD courses at undergraduate and postgraduate levels including Advanced Clinical Practice, Independent prescribing and Global Healthcare Management.

Recently, our approach to Service User and Carer engagement received commendation from Health Education England (HEE) as a model of excellence. HEE provides comprehensive guidelines on the involvement of service users and carers in education, accessible here: [HEE Service User Involvement Guidelines](https://content.hee.nhs.uk/service-user-involvement/page_1-3.html).

The post holder will ensure the highest quality student experience, adherence to best practices, and securing approvals from regulatory bodies like HCPC, SWE, and NMC hinge on the active involvement of individuals with lived experiences (service users) with our courses. We are looking for a colleague to lead our service user and carer provision, to pioneer an innovative approach, and most importantly, to collaborate closely with our diverse group of service users in a truly co-productive manner. Our goal is to enhance the student journey and overall student experience.

Our Successful Candidate

Our successful candidate will be a health and social care professional, with knowledge of the HE landscape and the challenges facing service user and carer engagement within this sector, with proven experience of developing collaborative relationships with service users and carers.  With experience of undertaking and completing successful projects related to health and social care, candidates need to be able to demonstrate a special interest in service user and carer engagement and have a thorough understanding of the range of health and social care professional programmes and standards related to service user and carer engagement.

The Benefits

As a staff member of Coventry University, you will have access to a wide range of industry leading rewards and benefits which includes:

  • Excellent Employers Pension Contribution
  • 38 days Annual leave plus Bank Holidays
  • New Holiday Purchase Scheme up to 5 additional days
  • BUPA Cash Plan
  • 50% off Tuition Fee’s for staff dependants
  • CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
  • New Electric Car Scheme
  • Cycle To work scheme

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Job Description and Person Specification available to view on our website.

If you believe you have the skills, experience and attributes required and would like to informally discuss this role further, please contact Dr Jayne Hastings j.hastings@coventry.ac.uk or Dr Annette Roebuck a.roebuck@coventry.ac.uk.

Closing Date: 5th March 2024


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