Export Account Operator – Fresh Foods

February 9, 2024

Job Description


Job title: Export Account Operator – Fresh Foods

Company: First Choice Staff

Job description: We would stress to any potential candidates that although the role is export based, the Company are a shipper as opposed to a forwarder and therefore may not appeal to someone looking to get into forwarding.

KEY RESPONSIBILITIES:-
· To be the main contact for export customers and build a working relationship with each.
· Receive orders from overseas customers.
· Coordinate the ordering process to ensure export orders are supplied in full.
· Place orders on Waitrose for Waitrose branded products.
· Check inbound delivery notes/invoices against purchase orders for accuracy and liaise with suppliers in the event of shortages/damages.
· Build relationships with suppliers and resolve any issues with supply of particular products.
· Converse with the warehouse on shipment details and deadlines for food exports by airfreight (chilled and ambient)
· Book inbound stock and prepare sales invoices in SAP.
· Raise export shipment documentation.
· Use consular service providers to obtain certified/legalised documents required for export.
· Submit APHA & HMI applications for produce shipments.
· Submit export entries to HMRC using ASM Sequoia software.
· Make bookings and maintain contact with freight forwarders.
· Communicate shipment details to customers.
· Authorise purchase invoices for payment.
· Maintain correspondence files for each export customer.
· Complete costings record for each shipment to monitor gross margin and purchase invoice status.
· Adhoc tasks as requested by Fresh Foods Manager.

Office hours are either (nominate at start of employment):
8am to 4.30pm (1 hour for lunch), or 8.30am to 4.30pm (30 mins for lunch)

· Start date ASAP – a longer handover preferred.
· As part of the airfreight team, the candidate will need to have either already received Known Consignor training, or will need to complete an online training course in the early stages of employment. They will need to have a 5 year checkable history in order to receive the training and references for employment in the last 5 years, or personal references to cover any gaps of 28 days or more. They will also need to be willing to have a CRB check in order to gain security clearance to work within the department.

Salary up to GBP28K pa depending on experience

Discretionary annual company bonus paid at the end of January up to a max of 10%. This is dependant on group results and fluctuates year on year (although not guarenteed).
· Company pension – 5% contribution from the company, 3% contribution from the employee.
· 20 days holiday per year + Bank Holidays. The bulk of holiday to be taken during quieter periods, 2 weeks max. – May to October.

  • We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.
IND1

Operations Manager – Heathrow

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