Accommodation Officer at University of Bristol

The role

The Student Accommodation team plays an essential role in attracting a diverse range of students to Bristol and helping to deliver an outstanding student experience.

We plan and manage the annual allocation of more than 10,000 beds in University-owned and partnership accommodation, delivering high-quality customer service and advice to students.

If you are a passionate about customer service and  delivering and enhancing the student experience, we want to hear from you. 

What will you be doing?

As Accommodation Officer, you will provide advice and assistance to students on all matters relating to their tenancy. Working in a team of 6 officers, you will allocate accommodation to students and use your knowledge of the accommodation stock to decide on the most appropriate accommodation for students with disabilities or additional needs. You will work closely with other teams to gain an in depth understanding of different student groups and their specific needs and preferences.

You should apply if

• You are passionate about delivering a high-quality customer experience.
• You have excellent prioritisation and organisation skills, with the ability to manage a busy workload with competing priorities.
• You have a keen eye for detail and a desire to continuously improve the processes you are working with
• You have strong communication skills, with the ability to work with a range of different stakeholders.

Additional information

For informal queries, please contact Holly Inness, Deputy Student Accommodation Manager, holly.inness@bristol.ac.uk, 0117 455 9277

This advert will close at 23:59 GMT on 14/03/2024. Interviews are anticipated to take place on 27/03/2024.

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values. 

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people – because diversity of people and ideas remains integral to our excellence as a global civic institution.