Account Manager -Hard FM

January 13, 2024

Job Description


Job title: Account Manager -Hard FM

Company: Highfield Professional Solutions

Job description: Salary: £80000.00 – £90000.00 per annum + car package, health, pension GBP / Year

Contact: Kirsty Lockyear

Contact email:

Contact phone: 01489888472

Job ref: BBBH22192_1704891752

Published: Posted 12 hours ago

Duration:

Expiry Date: 2024-Jan-24

Startdate: ASAP

Account Manager -Hard FM
Location: Salisbury, Wiltshire
Salary: £80-90k + car, bonus and benefits package

The company
Our client has recently mobilised a large hard FM contract with the Government’s Defence, Science and Technology Laboratory (Dstl).
The contract will undertake all reactive and planned maintenance, as well as grounds maintenance and billable works at the government agency’s sites.
Dstl provides the science inside UK defence and security and has its headquarters, near Salisbury, Wiltshire, as well as at Portsdown West, in Fareham, Hampshire.

The role
This is an exciting opportunity for a confident, experienced, and ambitious leader with proven ability to successfully manage large contracts and projects. Suited to a strong-minded, people and relationship manager with the skills to communicate and motivate across all levels of an organisation.
This role will see you act as the strategic lead for customer management, commercial contract management and contract spend compliance. You will be accountable for setting the strategy for delivering best practice operational management and ensuring value for money across designated contract remit and provide professional focus, identity, and leadership to the Operational Teams.
You will be a key stakeholder and contributor to the wider development and delivery of Company led agendas, with a focus on supporting the agenda for cultural change within the contract.
Key Responsibilities:

  • Supports the implementation of Operational strategy within the contract and contributes to the wider success of the contract strategy
  • Driving a culture of continuous improvement and operational excellence.
  • Delivers high quality maintenance to meet contract SLAs and KPIs for reactive, planned and grounds maintenance across the Estate.
  • Conducts regular reviews of and takes action to ensure the service delivery meets business requirements
  • Maintain Statutory Compliance across the Assets and manage/mitigate any risks
  • Create and maintain a capability able to successfully deliver capital projects across the estate
  • Reviews and reports contract performance against objectives, budgets, and targets
  • Develops operational solutions that will delight customers to ensure that highly desirable solutions are delivered, ensuring that value to the customer is maximised and securing growth of the business.

Could this be for you?

  • Degree level or equivalent standard of education and evidence of continued professional development is essential
  • Proven relevant experience with career history commensurate with the role particulars
  • Excellent communication and interpersonal skills (written and verbal) to ensure effective engagement with management team(s), employees, internal and external stakeholders
  • Strong analytical skills with ability to assimilate information quickly and contribute to the commercial goals of the organisation.
  • Evidence of delivering change in complex and demanding environments.
  • Evidence of building partnership relations essential.
  • A UK National with the ability to obtain unrestricted SC Clearance
  • Essential that role holder is able to be highly visible and engaged with customer

Why apply?

  • 7 year Government funded contract
  • Ongoing development opportunities across all contracts
  • Exiting opportunity to join the contract at mobilisation stage and really have an impact

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Your Consultant

Kirsty Lockyear

Principal Resourcing Consultant

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Highfield Professional Solutions Unit 1 and Unit 2 Mill Court The Sawmills Durley S032 2EJ

Expected salary: £80000 – 90000 per year

Location: Salisbury

Job date: Fri, 12 Jan 2024 07:57:54 GMT

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