Account Manager – Soft Services/Cleaning

Job Description

Job title: Account Manager – Soft Services/Cleaning

Company: Bridge Recruitment

Job description: ​Role: Account Manager – Soft Services/Cleaning

Salary: £50k-£55k plus holiday, bonus, healthcare and death in service

Job Status: Permanent/Full-Time

Location: London

Vacancy Reference: VR/05047

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Role Description:

Bridge Recruitment are excited to be networking for an Account Manager (Cleaning) to join the Team of one of our clients, London’s leading cleaning contractor with customers across the UK. As Account Manager, you will be responsible for supporting the team and providing service excellence with sustainability, technology, equality, diversity, inclusion and innovation in mind. You will be required to develop and maintain positive working relationships with key stakeholders in order to enhance the cleaning operation and develop the account. The ideal Account Cleaning Manager will have excellent cleaning industry knowledge, commercial awareness and the ability to manage large buildings or multiple properties.

Responsibilities:

Comprehensive understanding of client needs and wants

Hold monthly, quarterly and annual meetings Clients

Continued recruitment and selection of a strong and responsive team

Monitoring levels of service according to Client’s KPI’s and SLA’s

Responsible for ensuring Health & Safety procedures are being adhered to by Managers and Teams across the portfolio

Financial control across all areas of the operation

Oversee the management of Subcontractors and Suppliers on a regular basis

Regular communication with the Head Office team and Senior Directors

Total understanding of internal systems

Requirements:

Knowledge of the Cleaning Industry is essential

Commercial awareness

Proven experience in managing large buildings or a number of properties

Experience in dealing with challenging clients

Good communicator – written and oral

Hardworking and trustworthy

Able to adapt well to any working environment, follow the procedures and guidelines

Work well as part of a team but show ability to work independently and make critical decisions

Excellent organisation skills and competent in IT – a good understanding of Google for Work is desirable but not essential

Be flexible in terms of working hours to fit Company and Client needs

Expected salary: £50000 – 55000 per year

Location: London

Job date: Sat, 06 Jan 2024 07:48:46 GMT

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