Adjuster – London

Job Description


Job title: Adjuster – London

Company: McLarens

Job description: Founded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service. McLarens, expert adjusters have an average of over 25 years’ experience, operating across a range of industries with specialties including: Agriculture, Aviation, Casualty, Crisis Management, Construction & Engineering, Entertainment & Contingency, Environmental consulting, Forensic Engineering, Forensic Fire Investigation, Global TPA Services, Investigation, Marine, Natural Resources, and Property services. For more information, please visit:

The opportunity

We currently have an exciting opportunity for an individual to join our expanding Construction and Engineering team. The role will involve working as part of the home based team, nominally operating from our London Office covering Greater London and the home counties regions. Candidates must be located in and around London/the home counties. The position offers:

  • A diverse and interesting role
  • A stimulative and supportive team
  • Continued professional and career training/development
  • Competitive salary with rewards

Reporting to one of the Construction & Engineering team managers you will be involved with a broad portfolio of insurance claims involving construction losses/contractors claims, contractors plant & equipment losses, and engineering incidents and losses, from the point of notification until to settlement. You be expected to handle your own portfolio of cases.

Your responsibilities will include:

  • Investigating a wide range of incidents in the construction and engineering arenas; accidental damage, loss caused by perils, theft, defective design and/or maintenance.
  • Assessing damage, quantifying losses.
  • Reporting to Insurers.
  • Negotiating and agreeing the settlement of costs on behalf of Insurers.
  • Working with insurers, underwriters, brokers & other claims professionals
  • Attending site investigations & meetings with Policyholders and their representatives (including employer’s teams, contractors, subcontractors, suppliers), Brokers, Insurers & Experts (such as solicitors, engineers, surveyors & forensic specialists)
  • Managing a caseload, communicating with all parties and producing reports for insurers
  • Being an active member of the McLarens Construction & Engineering team, contributing towards to development of the construction & engineering product
  • From time to time becoming involved as part of a wider McLarens teams undertaking large and complex loss claims

About you – Knowledge and Experience

Successful candidates ideally should be either professionally qualified (ACILA, ACII, MRICS, MCIOB, MICE, MIStructE) or near to qualification and/or have gained experience in the related engineering/construction/surveying sectors. Or have related insurance claims handling/loss adjusting experience. The individual will have proven capability in negotiation, decision making, and problem-solving. An ability to communicate well and work and conduct themselves in a professional manner is imperative. This is a regional role, covering London and wider area. Working outside of this area may be required at times with a flexible approach being required. The candidate is required to have a UK Valid driving licence and be able to drive/travel to inspection locations. This is a hybrid role with site visits/meetings, working from home and weekly attendance in our London office.

Closing date for applications is Friday 22 March 2024.

We look forward to hearing from you.

Expected salary:

Location: London

Location