Admin Assistant / Support Secretary
Job Description
Job title: Admin Assistant / Support Secretary
Company: NHS
Job description: An exciting opportunity has arisen for an enthusiastic, dynamic Support Secretary to join our friendly and dedicated team. The job role is varied and requires individuals who can adapt well, manage all duties effectively and be able to work in a fast-paced environment.You will need to be reliable, flexible, and hard-working with great communication and IT skills. You will be expected to work as a team member and also as an individual using your own initiative.To provide effective and efficient admin and clerical support to the medical secretarial team in the Gastroenterology Department.To provide admin and basic secretarial support to the clinical and administration team as required.Main duties of the jobTo assist the Gastroenterology team with obtaining and tracking medical records to and from the department.To manage and prioritise incoming and outgoing post in a timely manner and upload correspondence to patients electronic records.To transcribe nurse specialist clinic letters and reports as required.To undertake any other duties as appropriate to the grade in order to fulfil the requirements of the post.Make outpatient appointments on computer system when required.Undertake any other clerical duties as required, including photocopying, maintaining stationery requirements and dealing with telephone queries to ensure the smooth running of the department.Deal with telephone queries to the department in a prompt and professional manner.Any other tasks relevant to the post as directed by the Senior Medical Secretary.Work flexibly as part of the Gastroenterology team.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted27 August 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year pro rata per annumContractPermanentWorking patternPart-time, Flexible workingReference number344-2889QEHJob locationsQEQM Hospital MargateSt Peter’s RoadMargateCT9 4ANJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationQualificationsEssential
- GCSE English
- GCSE in IT/Microsoft Applications Certification
Desirable
- Customer Service Training Certificate
ExperienceEssential
- Experience of working in a Team
Desirable
- Experience of working in administrative role
SkillsEssential
- Customer Service Skills
- IT Skills / Microsoft Applications
Desirable
- ECDL
Person SpecificationQualificationsEssential
- GCSE English
- GCSE in IT/Microsoft Applications Certification
Desirable
- Customer Service Training Certificate
ExperienceEssential
- Experience of working in a Team
Desirable
- Experience of working in administrative role
SkillsEssential
- Customer Service Skills
- IT Skills / Microsoft Applications
Desirable
- ECDL
