Admin Officer (AO) – Band E

Admin & Adminstration
January 5, 2024

Job Description


Job title: Admin Officer (AO) – Band E

Company: Brook Street

Job description: Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Temporary Administrator Position – until end of March 2024 with possible extension

Full Time Monday to Friday 37 hours per week – £11.88 per hour

Brook Street are currently recruiting admin officers for Derby County Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you.

As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users.

Duties may include but not be limited to

  • Creating and updating records on an in-house case management system.
  • Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges.
  • Dealing with customer queries either by telephone or face-to-face.
  • Listing and preparing cases for hearing.
  • Transportation of files between court buildings across the city centre.
  • Clerking and ushering hearings taking place by video conferencing and those attending in person. Liaison between the Judiciary, legal professionals and the parties in civil and family cases.
  • Facilitating telephone hearings.
  • Sending out invitations for “Teams” meetings and our own in-house video conferencing system.
  • General ad-hoc office duties including post room and archive filing.

Required Skills

” Good accurate typing/data entry skills
” Excellent communication skills both verbal and written
” Good strong working knowledge of Microsoft Packages
” Ability to follow instructions
” Ability to work as part of a team but also able to work independently
” Attention to detail and ability to prioritise workload

This is a temporary role to run until the end of March 2024, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check

Full training will be given.

Please apply for the role online with your CV in word format or contact the team on 0115 879 3500, due to the number of applications we may not be able to respond to all candidates.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer

Should you identify as a candidate with a disability or as a veteran and meet the stipulated criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Expected salary: £11.88 per hour

Location: Derby

Job date: Fri, 05 Jan 2024 00:15:26 GMT

Apply for the job now!

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