Admin Support Officer

Job Description

Job title: Admin Support Officer

Company: Hertfordshire County Council

Job description: Job Title: Support Officer- Barnet and Chase farm Hospital Team
Location: Barnet Hospital
Starting Salary: £23,500 progressing to £25,979 pa (pro rata for part-time)
Hours: 37 hours per week
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce

Job Duties:
This is an exciting opportunity for an experienced administrator to join our fast-paced Adult Social Care, Hospital Team. We are looking for a highly motivated, enthusiastic, and organised person, who can ensure consistent high levels of administrative support. You will join a friendly, dedicated, and inclusive support team.

We are actively recruiting for an Admin Support Officer to support the Hospital Discharge Team based in Barnet Hospital, with administration of supporting people being discharged safely from Hospital.

• You will be the first point of contact for all incoming calls into the team, from a wide variety of sources with many differing themes, all of which will require the ability to apply sensitivity and confidentiality.
• You will arrange discharge planning meetings, and team meetings on a regular basis, with a key part of the role managing the daily enquiries and referrals, referring anything outside your knowledge base to the appropriate person to resolve incoming queries effectively.
• You will be expected to utilise shared data on our client records system and provide general administrative duties supporting the Hospital Discharge Team. Using the full suite of Microsoft products to access and share the data on a daily basis.
• You will be working in a fast paced stimulating environment that would draw on and build your organisational skills, your ability to prioritise workloads in a relatively fast paced changing environment.
• Your previous experience working in a small, collaborative team is essential in this role as together with the team, you will work towards achieving the goals and objectives of the service.
• You will be leading on duty, managing an active and busy inbox and portal as well as arranging various meetings, working closely with colleagues and external partners and individuals within the community.

The successful applicant will be competent in the of use of Microsoft Office, Word & Excel and Outlook.

Able to plan own work over short timescales for routine or familiar tasks and processes and communicate with others and exchange varied information with a range of audiences.

If you are resilient and confident in your strong administrative abilities to help supporting our colleagues, please get in touch!

Closing Date: 9th January 2024
Interview Date: 17th and 18th January 2024

For an informal discussion and more information please contact: *Vanessa Hill 0208 375 2110 & Rinu Thomas 0208 375 2110

Benefits of working for us:

• Flexible Working Arrangements (depending on the role)
• Excellent Career Development
• Salary Exchange for Additional Benefits
• Excellent Pension Scheme with Employer Contributions
• Shopping Discounts
• Support Groups & Wellbeing Schemes

Disability Confident: We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information

How to Apply

As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and asked to answer the 4 key questions which are located at the end of the advert and a template can be found in the ‘Available Documents’.

1.What is your reason for applying for this role?

2.Please explain how you organise your working day, prioritise tasks and meet deadlines.

3.Tell us about your previous experiences working within a team providing good customer service.

4.How have you developed your use of MS Excel and other tools to produce management reports?

If you do not provide answers to the questions and upload to your application, your application will be rejected.

Available documents

Expected salary: £25979 per year

Location: Barnet, Greater London

Job date: Fri, 22 Dec 2023 04:30:20 GMT

Apply for the job now!