Administrative Office Assistant
Job Description
Job title: Administrative Office Assistant
Company: NHS
Job description: We are looking for a proactive experienced administrator for our Secretary Office. We are a busy team with a high percentage of cancer patients with tight targets to achieve. This role is supporting the secretaries, supervisor and other department teams to achieve this.Main duties of the jobThe role involves general office duties including telephone calls to be passed on to the relevant secretary or waiting list coordinator, distributing answerphone messages, collecting outgoing post and taking to our post room, managing generic email addresses and distributing messages to the correct person. There is responsibility for forwarding on radiology reports to clinicians via email and chasing outcomes/feedback. There is responsibility for clinic letters to be checked and processed via our digital dictation or voice recognition systems, therefore attention to detail is very important.Full training is given, We are keen to develop skills and knowledge with internal training courses or mentoring and encourage career progression if desired.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted03 September 2024Pay schemeAgenda for changeBandBand 2Salary£22,383 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-3461KCHJob locationsKent & Canterbury HospitalEthelbert RoadCanterburyCT1 3NGJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationQualificationsEssential
- GCSE or equivalent in Maths and English
Desirable
- Further education/courses
ExperienceEssential
- 2 years experience in an administrative role
- Experience of working in a busy, customer-service based role
Desirable
- Previous or current NHS employment
SkillsEssential
- Microsoft Office including Word, Excel and Outlook
- Advanced keyboard skills/fast typing
Desirable
- Knowledge of NHS software, including PAS and Sunrise
- Familiarity with medical terminology and PTLs
KnowledgeEssential
- Knowledge of UK National Cancer Standards
- Demonstrate the importance of working under pressure and adhering to deadlines
Desirable
- Knowledge of the demands of a cancer-service led role
Person SpecificationQualificationsEssential
- GCSE or equivalent in Maths and English
Desirable
- Further education/courses
ExperienceEssential
- 2 years experience in an administrative role
- Experience of working in a busy, customer-service based role
Desirable
- Previous or current NHS employment
SkillsEssential
- Microsoft Office including Word, Excel and Outlook
- Advanced keyboard skills/fast typing
Desirable
- Knowledge of NHS software, including PAS and Sunrise
- Familiarity with medical terminology and PTLs
KnowledgeEssential
- Knowledge of UK National Cancer Standards
- Demonstrate the importance of working under pressure and adhering to deadlines
Desirable
- Knowledge of the demands of a cancer-service led role
