Assistant Administrator Health Records
Job Description
Job title: Assistant Administrator Health Records
Company: NHS
Job description: Health Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential inhelping the EKHUFT move forward providing patient focused services. The Patient healthcare records arerequired for each contact the patient has with a health professional. They act as a means of communicationbetween professionals and provide a diary of events serving as the organisations “memory, you will beresponsible for one aspect of the department function at a time but as we are committed to ensuring allstaff know each role multiskilling within Teams is essential and to work flexibly within the Service coveringwork of colleagues during peak periods of absenceWeMain duties of the jobHealth Records Service have 134 WTE staff over 6 sites and may be likened to the engine room, essential inhelping the EKHUFT move forward providing patient focused services. The Patient healthcare records arerequired for each contact the patient has with a health professional. They act as a means of communicationbetween professionals and provide a diary of events serving as the organisations “memory, you will beresponsible for one aspect of the department function at a time but as we are committed to ensuring allstaff know each role multiskilling within Teams is essential and to work flexibly within the Service coveringwork of colleagues during peak periods of absenceWeAbout usWe are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.We care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. With our emphasis on staff training and development, a staff support scheme that’s second to none, and a healthy package of benefits, it’s easy to put down roots in East Kent Hospitals.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted08 November 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-1674DCBJob locationsKCHEthelbert RoadCanterburyCT1 3NGJob descriptionJob responsibilitiesThe Health Records department is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites and we provide key services within the patient pathway for, Outpatient, in patient, pre-assessment Service, Access to Records and the archiving of records. We work hard as a Team to continually ensure that patient care is at the forefront of our service. We are a professional and diverse team with different experiences and challenges and recognise that both professional and pastoral care for our teams is a priority.We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service – and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls. Job descriptionJob responsibilitiesThe Health Records department is a hard-working Team who are highly motivated and effective, as a large Trust we have Services at 6 of the sites and we provide key services within the patient pathway for, Outpatient, in patient, pre-assessment Service, Access to Records and the archiving of records. We work hard as a Team to continually ensure that patient care is at the forefront of our service. We are a professional and diverse team with different experiences and challenges and recognise that both professional and pastoral care for our teams is a priority.We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service – and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.Person SpecificationQualifications and trainingEssential
- Basic numeracy & literacy
Desirable
- Has gained or is willing to work towards NVQ 2
- Customer services training
Skills and experienceEssential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task
- Ability to interact with colleagues and other stakeholders courteously
- Accuracy – pays attention to detail
- Ability to prioritise and organise own workload to meet set deadlines
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
Desirable
- Ability to track information
- Use of email including updating of calendar and appointments
- Previous experience of working within a busy environment
- Previous NHS experience
Person SpecificationQualifications and trainingEssential
- Basic numeracy & literacy
Desirable
- Has gained or is willing to work towards NVQ 2
- Customer services training
Skills and experienceEssential
- Ability to communicate clearly, both written and verbally
- Ability to multi-task
- Ability to interact with colleagues and other stakeholders courteously
- Accuracy – pays attention to detail
- Ability to prioritise and organise own workload to meet set deadlines
- Experience of or awareness of a range of work practices in an office setting and in dealing with customers
- Experience of having been part of a team
Desirable
- Ability to track information
- Use of email including updating of calendar and appointments
- Previous experience of working within a busy environment
- Previous NHS experience
