Associate Business Analyst (12-month Internal Secondment)
Job Description
Job title: Associate Business Analyst (12-month Internal Secondment)
Company: University College London
Job description: About us
Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.
Our goal is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.
Portfolio and Product Delivery manage the delivery of technology led change, partnering with colleagues across UCL. We collaborate as cross functional agile teams and have core capabilities in experience, development & test, analysis and agile delivery management.
About the role
As an Associate Business Analyst you will be part of the Business Analysis community, where you will learn different analysis techniques and how to use them for producing value-add outputs. There will be guidance on BA best practice to help you on your journey as a Business Analyst.
You will work in the Student Experience Change Portfolio, supporting the Current Student product team focused on services including Curriculum Data Maintenance, Module Selection, and Programme Transfer. You can bring your experience of UCL to the BA role, using your knowledge of processes and systems to help you analyse and articulate current issues or new ideas.
You will help the Agile product teams to design and develop suitable solutions and more effective ‘to-be’ service / process models. You will be involved in working with a broad range of stakeholders including users, service owners and product delivery teams to support the business case, project scope definition and full project delivery Lifecyle.
Responsibilities will include:
- Providing information about targeted business services and purpose change initiatives for use in the construction of business cases
- Exploring how services or processes work currently through interviews and research, looking at current business goals, performance, operations design, organisation structure and use of technologies
- Eliciting, documenting, and managing business requirements
- Documenting To Be process models and scenarios (user stories, user cases) in line with agreed project deliverables
- Inputting into the development of best practice ideas and promote our business analysis services
- Gathering, validating, and documenting system and process information
- Supporting the analysis of current ‘as-is’ business services and processes.
This is an internal 12-month secondment role, available to current UCL staff only. Eligible UCL staff will have until 18-01-2024 to be considered for this role. The role is hybrid with 1-2 days onsite (this may be subject to change based on future onsite requirements).
Job Ref: B01-04019
Closing Date: 18-01-2024 – 23:59 (UK time)
About you
As a process improvement professional, you have experience working on process improvement initiatives and have an analytical mindset with the ability to analyse a problem to determine the what, why, where, when, and how. You understands Registry or Student Records processes and are familiar with student systems such as SITS.
You will also be able to demonstrate the following:
- An ability to both prioritise and co-ordinate work
- Experience of collaborating with a wide range of UCL stakeholders
- An ability to understand and articulate issues or ideas.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
Available documents
Expected salary:
Location: North West London
Job date: Sat, 13 Jan 2024 08:07:13 GMT