Attendance Ops Admin

Job Description

Job title: Attendance Ops Admin

Company: Gordon Yates

Job description: Attendance Ops Admin needed in London on an ongoing temp basis starting 15th January. This role is hybrid and pays £14 per hour.

Key Responsibilities

• Ensure that the University’s attendance operations processes are followed within the school.
• Assist & guide Faculty and Associates through the attendance logging process.
• Liaise with key stakeholders to ensure operational readiness allowing for a smooth attendance logging process on a termly basis.
• Ensure that attendance of all students is monitored in line with the School of Business’s student engagement policies and in line with relevant external regulators, working with key Central Teams.
• Answer students’ attendance email queries within the Case Management System in a timely manner.
• Liaise and advise students on attendance related issues and signpost where relevant depending on the query.
• Assist in process reviews conducted by the Attendance Operations Manager.
• Responsibility for ensuring all registers are digitally archived for all programmes within the school.
• Provide attendance data and analysis to the Attendance Operations Manager as required.
• Ensure data integrity on the appropriate databases in conjunction with the wider delivery team.
• Provide assistance to ad hoc tasks and projects as required by the Attendance Operations Manager

Skills, experience & qualifications required – Essential

• Ability to explain complicated information and regulations in a simple and easy to understand way
• Impeccable attention to detail and a high degree of accuracy
• Strong administration and organisational skills
• People-focused
• Excellent customer service skills
• Excellent communication skills
• A good team worker and the ability to work alone without supervision
• Excellent knowledge and skills in using the Microsoft Office suite
• Ability to work under pressure
• Ability to prioritise and multi-task when necessary
• Flexible approach to working in a collaborative environment
• The ability to deal positively with change

Skills, experience & qualifications required – Desirable

• Previous experience in an administration role
• Knowledge of database use
• Intermediate to Advanced skill level of using Microsoft Excel

Expected salary: £14 per hour

Location: London

Job date: Thu, 21 Dec 2023 02:57:11 GMT

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