Business Analyst
Job Description
Job title: Business Analyst
Company: EXL Service
Job description: Overview
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world’s leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect creating value from data to ensure faster decision-making and transforming operating models. Key industries including Insurance, Healthcare, Banking and Financial Services, Media, and Retail among others.
Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit .
Role Title: Business Analyst
BU/Segment: Analytics
Location: United Kingdom. Remote with occasional visits to Swindon
Employment Type: Fixed Term Contract
Summary of the role:
The Business Analyst role within our Analytics BU is a pivotal position that demands a deep understanding of Financial Services, with a specific focus on the UK Banking domain. You will play a key role in guiding our clients through the impacts of VCAS on their systems and processes, ensuring clear articulation of business requirements to technical teams. With extensive experience in UK Banking and payments, this role requires adaptability, strong communication, and excellent stakeholder management skills to navigate rapidly evolving business landscapes.
Join us in this fixed-term contract and contribute to shaping the future of our analytics offerings in the UK Banking sector.
As part of your duties, you will be responsible for:
- Work with Client to understand systems/processes.
- Provide expertise to help Client understand the impacts and considerations of VCAS on existing and proposed systems/processes.
- Capture business requirements based on Client business stakeholder decisions.
- Articulate business requirements to Client technical teams
Qualifications and experience we consider to be essential for the role:
- Experience in Financial services (preferably payments)
- Previous experience working in UK Banking domain is important
- 8-10 years’ experience working across UK based clients
- UK banking experience preferred
- Proven experience of working as a BA in Payment space of UK Banking
- Be able to guide the client with best practices
- Open to manage rapidly evolving business requirements
- Strong blend of technical & project management skills
- People skills including strong communication & stakeholder management
Skills and Personal attributes we would like to have:
- Analytical Thinking: Proficiency in dissecting complex problems and deriving insightful conclusions through data analysis.
- Adaptability: Ability to thrive in dynamic environments, adjust priorities, and embrace change positively.
- Effective Communication: Strong verbal and written communication skills tailored to diverse audiences.
- Stakeholder Management: Proven ability to build and maintain positive relationships with stakeholders at all levels.
- Industry Knowledge: Comprehensive understanding of the UK Banking sector and relevant industry trends.
- Consultative Approach: Skill in offering strategic guidance and solutions based on industry expertise.
- Project Management: Strong organisational skills to oversee tasks and ensure timely project delivery.
- Remote Collaboration: Experience in collaborating effectively with remote teams using digital tools.
As part of a leading global analytics and digital solutions company, you can look forward to:
- A competitive salary with private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
- At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
- At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom.
Expected salary:
