Business Analyst
Job Description
Job title: Business Analyst
Company: International Baccalaureate
Job description: Job Description:
Business Analyst
Enterprise Project Management
2 x Fixed-Term Contracts until 31 August 2025, Full-Time, 37.5 hours per week
Salary – Competitive with excellent benefits
IB Global Centre, Cardiff
Hybrid working opportunity
Are you looking to work for a global organisation with a meaningful mission? Would you like your professional skills to make a difference in the world? Do you want to work with colleagues all over the world who work together to achieve common goals? If so, then we may have the ideal opportunity for you.
About the IB
The International Baccalaureate provides world-class educational services to over 5500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader of education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organization where we empower our employees to thrive and make a difference. As a team, the Enterprise Project Management Office provides the experience and expertise to deliver an end to end professional project management service.
Job Purpose
Our Business Analysts work across the IBO, providing support for projects and change initiatives, helping the business to:
- Understand current state/baseline – encouraging clear, efficient, standard, documented and repeatable business processes
- Facilitate thinking, workshops, questioning and informed decision making
- Complete analysis and provide evidence based recommendations
- Link with and have relationships with all areas of the organisation
- Seek opportunities to improve, increase efficiency, reduce waste
- Define goals, scope and requirements
Key Accountabilities
The role will be key to understanding and documenting the capabilities needed to address business challenges within the organisation, specifically:
- Gathering and analysis of facts, figures and business artefacts
- Requirements definition and management
- Facilitating meetings and workshops
- Stakeholder analysis and management
- Leading and co-ordinating impact assessments
- Production of reports, proposals/recommendations, options analysis, requirements documents and presentations
- Working closely with and supporting Product Owners, including creation of user stories and backlog management
- Support of UAT activities, including preparations, planning, supporting Product Owners, ensuring “definition of done” can be converted into test scenarios, co-ordination and reporting, to ensure that deliverables are meeting stakeholder expectations and offer a good user experience
- Collaboration and joint working with vendors
- Process mapping and rework
- Assisting with adoption planning activities, including communication/training plans
- Work with stakeholders to evaluative solution options against business requirements and jointly identify and plan the delivery of identified business benefits
- Production of, or support for, a variety of project lifecycle related documentation, including idea papers, business case, cost/benefit/ROI analysis and recommendations
- Involvement in vendor/product selection activities
- Creating recommendations based on analysis
- Leading small to medium improvement initiatives, and/or the early stages of a potential project
Job Requirements:
Essential:
- Experience working on projects of varying scale as well as handling day-to-day operational requests from the business
- Experience of the full requirements management lifecycle under a variety of frameworks (Agile/Waterfall)
- Experience of using delivery team collaboration tools such as Jira or Azure DevOps (TFS)
- End to end experience of software development lifecycles – including in an agile framework
- Able to understand how specific systems sit within the full solution/end to end data journey and highlight potential conflicts and impacts
- Comfortable/able to analyse, interpret and work with large/complex data sets
- Able to facilitate discussions with business stakeholders to understand how data is used and required operational and historical/retention purposes
- Full proficiency in the use of Microsoft 365, Microsoft Teams, Visio, strong Excel data analysis skills
- Flexible approach to working within a global team regardless of location
- Able to work independently and without supervision (they may be the only representative of the Project Management Office in a Global Centre)
Desirable:
- Completed BCS Diploma or IIBA Core Business Analysis certification (CCBA minimum)
- Project management certification is a plus
- Experience or certification in Prosci™ Change Management/ADKAR
- Certification in Lean Six Sigma (any belt)
- Experience of process mapping in BPMN
- Able to demonstrate a working understanding of data mapping and ETL
- Experiance of API specifications and mapping documents
- Experience of working with external vendor(s)
- Knowledge/experience working with
- Salesforce
- Oracle cloud services
- Power BI
- Knowledge of the IB, IB Programmes or being an IB Alumnus is a plus.
Our Benefits:
- 10% employer pension contribution.
- Enhanced family friendly benefits.
- 25 Days annual leave, plus public holidays, with the option to buy up to 5 days additional annual leave.
- Life assurance 4x annual salary.
- Paid volunteering leave.
- Excellent continuous professional development.
- Flexible benefits allowance.
- Health and wellness schemes.
- Cycle to Work scheme.
- Discounts on a range of products, including days out.
- Cash back opportunities available from a wide range of retailers.
- Employee Assistance Programme.
- Free on-site car parking.
Applications to be accepted until 24 January 2024
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.
Expected salary:
Location: Cardiff
Job date: Fri, 12 Jan 2024 04:18:25 GMT
Apply for the job now!
