Business Analyst

London
January 15, 2024

Job Description

Job title: Business Analyst

Company: London Marathon Charitable Trust

Job description: London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Ford RideLondon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine) and also through our extensive outreach programmes working with schools and community groups in London and across the UK. Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport as a force for good.

Our values are integral to who we are, how we work and what we do:

  • Impact – together we create positive change
  • Innovate – together we enable new ideas
  • Everyone – together we champion inclusivity
  • Customer first – together we go the extra mile for all

Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought and innovation.

​

So, if you’re ready to be a force for good, lead change and want to make a difference to society, keep reading

Overview of the Role

You’ll be working in an innovative and collaborative Digital and Technology team of Platform Managers, Data Analytics and Engineering teams, a Design Squad and 3rd party Partners.

As a talented Analyst, your curiosity, creativity, and dedication to QA excellence will help us deliver unique digital experiences that inspire activity.

​

Key Responsibilities

  • Support the discovery, analysis, and delivery of key projects (Internal platforms and customer-facing systems) across the D&T portfolio.
  • Facilitate business requirements capture with internal and external stakeholders, Document requirements as user stories using consistent INVEST principles.
  • Document and translate acceptance criteria into test-cases, test plans and scripts to ensure to rigorous end-to-end testing across each sprint or release.
  • Map user and system journeys using industry standard notation (UML, BMPN) language
  • Work with stakeholders to prioritise and engineer requirements in accordance with Definition of Ready (DOR) and work with delivery teams to meet Definition of Done (DOR) for each delivery sprint cycle.
  • Work with external partners to plan, execute and deliver functional and non-functional QA.
  • Identify and report defects, bugs, and other issues using agreed ALM tools.
  • Support the Platform and Feature owners with tasks to ensure successful delivery.
  • Support the Project Lead in facilitating SCRUM ceremonies ensuring all required inputs (story points, backlog management, user story and INVEST acceptance criteria) and outputs (Retrospectives) are aligned.
  • Specify change requirements working with technical teams to build and implement changes.
  • Plan and lead change management (UAT, end-user training, SOPs) to ensure optimal adoption.
  • Prepare key documentation including product requirements, functional specifications, UX Wireframes, Test cases, business process flows and customer journeys.
  • Employ a growth and Open mindset and be willing to roll your sleeves up and solve problems.

This list of duties and responsibilities is not exhaustive meaning the role may also include the undertaking of additional tasks as required.

​

Success Measures / KPIs

  • Apply clear and consistent analysis and modelling techniques.
  • Value generation through consistent delivery of allocated deliverables to defined time and quality.
  • Become the SME on digital journeys and technologies in D&T.

Required Skills

Technical

  • Business Analysis and Process Modelling skills
  • Functional and End-User Testing skills
  • Facilitation and requirements elicitation.
  • Wireframing techniques.
  • Agile Scrum/Kanban or Prince II methodology

​

Leadership Competencies

  • Decision Quality
  • Communicates Effectively
  • Collaborates
  • Customer Focus
  • Ensures Accountability
  • Instils Trust
  • Values Differences.

Required Experience

Essential

  • 2+ years demonstrable experience as a business analyst in web or mobile app projects from end to end from discovery through to delivery.
  • Good working knowledge of Agile including SCRUM and Kanban.
  • Strong experience of planning and facilitating business and customer facing requirements workshops and ideation sessions to define scope, requirements, and deliverables.
  • Experience of managing fast-paced, complex, and concurrent project deliverables.
  • Experience working with and managing deliverables with external digital vendors and outsourcing software development teams.
  • Exceptional communication and robust stakeholder management skills – confident to challenge when necessary and ask the right questions.
  • Working knowledge of Process mapping techniques (BPML, UML) and when appropriate for Use Case, Customer Journeys, gap analysis and process optimisation.

Desired

  • Familiarity with collaborative project tools like Monday.com and Azure DevOps.
  • Technical Experience with Azure Cloud Solutions, D365 and Power Platform.
  • Experience in Web CMS Solutions and API-driven Integrations.
  • Experience delivering consumer apps and B2C SaaS digital solutions.
  • Broad understanding of software development methods and frameworks.

​

​

​

​

Expected salary:

Location: London

Job date: Thu, 11 Jan 2024 06:13:58 GMT

Apply for the job now!

Location