Business Analyst

February 20, 2024

Job Description


Job title: Business Analyst

Company: Boots

Job description: Job Description

An exciting opportunity has arisen for a Business Analyst, as a member of the Retail and Supply IT Development team within Boots IT. Reporting to a Lead Business Analyst, you will be responsible for working with members of the Retail and Supply Chain functions to jointly define with them the high-level scope, objectives and requirements for some major upcoming projects in those areas.

Who we are

Boots IT & Advanced Analytics

IT is at the centre of what we do.

This is retail IT for the real world, you’re so close to your customers in all ways – in store, online and internally.

You can get involved with all the different areas of our business, working on projects that make a real difference – from our hugely important in-store systems to our world-class forecasting, replenishment, warehousing and order management systems.
We place so much value on our IT team – if you want to build a career that will keep developing with your skills, there’s no better place to do it.

Boots UK is the UK’s leading pharmacy-led health and beauty retailer. With around 2000 stores in the UK and Ireland, our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting boots.jobs

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

About the role
As a BA within Boots IT and Advanced Analytics, you will have these specific responsibilities:

  • Building enduring relationships with the business areas, favouring strong collaborative interactions over processes and documentation
  • Facilitating the analysis and user story creation for projects and programmes
  • Ensuring that user stories are sized to an appropriate level of detail, with all acceptance tests agreed
  • For larger projects and programmes, staying involved with the project right through to delivery and implementation, Ensuring that the user acceptance phase fully tests that the solution meets the requirements
  • Bringing a BA approach/methodology to wider departmental initiatives and ad hoc investigations

What you’ll need to have
The successful candidate will be able to demonstrate:

  • A natural curiosity that drives them to really want to understand the business process to which the solution is to be applied
  • An ability to get to the real nub of the issue, beyond how the problem is first described
  • That they are comfortable to challenge the perceived wisdom and request evidence (facts and data) to support what they are being told
  • A track record of bringing clarity of thought to complex and potentially initially vague situations
  • Good relationship-building skills
  • Evidence of over five years of experience of using industry best practise BA tools and techniques
  • A good all-round appreciation of how IT is leveraged in successful UK Retail companies

It would be great if you also have

  • Experience in leading the pre delivery requirements stage of a project that is subsequently delivered by a third party software house

Hybrid Working – 3 days in office, 2 days from home

We currently operate a fixed hybrid working approach for Support Office team members with a mix of remote and office-based working. Our set office days are Tuesday, Wednesday and Thursday with team members able to work remotely if they wish on Mondays and Fridays.

Our benefits

  • Boots Retirement Savings Plan
  • Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
  • Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria and outdoor seating

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

In joining Boots IT & Advanced Analytics (IT2A) you will be able to access: The WBA IT Academy, BCS up to the level of fellow, the ISF for professional development in the Cyber Security and Information Governance arena, HIMSS for certification in the use of digital healthcare, CHIME for globally recognised qualification in the delivery of digital healthcare. Additionally, a series of internal capabilities are also available to all members of the team including regular connections to the full team, delivering change through technology at Boots. The team ethos is one of shared learning and the team will support attendance at public learning throughout the UK and the onward sharing of this within the team.

Boots IT2A has a well-established diversity, equity and inclusion model and charter known as Inclusive IT that strives to make allies of everyone who works within the team. This job role is one which could be performed on a part-time or full-time basis.

What’s next?

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

Vacancy Reference Number

224348BR

Job Code

FBM Business Analyst

Area

East Midlands (non stores)

Company

Non Stores

Office use only

No

Region

East Midlands

Store

Nottingham Support Office

Full or Part time

Full-time

Division

Non Stores

Contract Type

Permanent

Office use only

No

Office use only

Business, Analyst

Office use only

52.927182,-1.183948

Function

Technology

Business Area

Support Office

Office use only

No

Office use only

No

Hours per week

37.5

Expected salary:

Location: Nottingham

Location