Business Analyst
Job Description
Job title: Business Analyst
Company: Lancaster City Council
Job description: The Role
Located with the Councils friendly Policy and Performance team, the role will provide business analysis, demand analysis and process improvement skills to assist in the delivery of the Council’s Fit for the Future programme. The objective of the programme is to improve business processes to provide a modern and efficient service, whilst addressing the Council’s budget gap. The transformation and service change that this role will assist in delivering is essential to the success of this programme.
Duties include:
- To facilitate individual / cross service reviews working with senior managers and colleagues as appropriate to review, measure, refine, prototype re-design and iterate service delivery so that new models of operation can be delivered that transform services to customers and become sustainable. Work alongside teams to embed new approaches to service delivery whilst developing evidence-based measures and dashboards that show how the service is performing.
- Identify risks, constraints, benefits and costs of introducing new or updating current business processes. Preparing business cases as required.
- In conjunction with ICT and services, identify potential platform solutions, compare and contrast their relevant strengths and weaknesses.
- Liaise with IT to help prioritise and identify projects for a Council wide ICT Development Plan.
- Engage effectively with management consultants, external suppliers, Leadership Team and Members in order to deliver key projects that are evidenced based linked to Return on Investment and OBR.
This post is temporary for 18 months. The hours of work for this position are 37 per week, working Monday to Friday. Part-time / different working patterns will of course be considered. The base for this post is Lancaster Town Hall, with travel to other council sites within the district necessary, but we offer hybrid working meaning you can also work remotely.
The Council currently operates an excellent Flexible Working Hours Scheme which applies to this post. Subject to the needs of this business, this may allow employees to work between the hours of 6:00am-10:30pm.
Occasional out of hours working in line with the needs of the service may be required. Hybrid working is our default setting.
For internal applicants, this role will be considered for a secondment opportunity. The secondment of an employee from another Service can only take place with the agreement of the Manager of the Service the applicant is contracted to. When this role comes to an end, the successful internal applicant will return to their substantive role.
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
You will have a minimum of 3 years proven experience in Business Analysis and will also have experience of:
- Lean system methodology
- Creating process maps
- Analysing and presenting data to colleagues of all levels
- Influencing and networking
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve, and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.
Expected salary:
Location: Lancaster
