Business Analyst
Job Description
Job title: Business Analyst
Company: IPS Group
Job description: Business Analyst – 5 Days in Office Manchester
Office: Manchester
Providing legal expenses and commercial liability protection to UK SMEs.
We are now opening our expertise to the wider market and have highly ambitious growth plans in our target areas over the coming years.
Our products will continue to help businesses facing a wide range of legal disputes, including employment issues, health and safety matters and tax investigations.
This is an exciting time to join a fast-growing business and will provide the right candidate with exceptional opportunities to grow and develop their career.
Key Roles & Responsibilities
- Working with stakeholders to understand business needs and deliver continual service improvements.
- Producing regular reporting to enable business decisions.
- Identify, escalate and manage project risks and issues to resolution.
- Ensure that new systems and changes are properly tested in a suitable staging environment.
- Coordinate analysis and resolve issues on all system upgrades and changes.
- Conduct workflow analysis and business process reviews.
- Manage outside vendors and contractors to ensure performance expectations and customer satisfaction.
- Conduct meetings with stakeholders to discuss the application needs, examine industry trends and make recommendations.
- Work closely with internal and external management and executive staff.
- Provide governance of the applications to ensure the organisation that applications perform at their best and run very efficiently.
- Solving and troubleshooting any issues related to business software.
- Train and communicate how to use the software across the organisation.
- Present to the Board of Directors
Qualifications, Skills & Experience
- Experience of working in a regulated environment, ideally Insurance but other regulated areas considered.
- Strong communicator
- Ability to communicate technical information to a non-technical audience.
- This role requires communication with people at different levels within the organization.
- Project Management and engagement skills
Expected salary:
Location: Manchester
Job date: Thu, 11 Jan 2024 04:28:17 GMT
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