Business Analyst

Job Description

Job title: Business Analyst

Company: Epicor

Job description: Description & Requirements

Business Analyst – Peterborough (Hybrid, UK)

Essential skills: Cloud, gap analysis, data analysis, detailed orientated problem solving, clear communication, time management, leadership and decision making

We are looking for an experienced Business Analyst to join our existing cross-functional Agile development team who are working to build a new cloud native platform from the ground up.

Day-to-day, the Business Analyst will work across the business, and alongside the Product Management team, bringing expert input and clarity to the on-going development of the platform. The Business Analyst builds relationships with all key stakeholders, and other relevant internal and external parties, working directly with customers where appropriate.

In support of the Product Management team, the Business Analyst will take high-level features and requirements and use a variety of methods to determine further detailed requirements, removing ambiguity of design, and making recommendations to the product management team regarding implementation and priorities. It is expected that the Business Analyst will interact closely with the UX team to ensure mock-ups are established that express the required design in a consistent and simple manner. The Business Analyst will interact with a content developer to ensure that all help and training materials are accurately prepared.

Working with the Development team, the Business Analyst will drill down into the detailed requirements to ensure they are well formed and are clearly understood by all. The Business Analyst will take the role of product owner within the Agile development team. They will create and manage the backlog, including epics and user stories. The Business Analyst will support the team to plan delivery on a quarterly basis.

The Business Analyst will understand the impact of designs and changes to operational/business processes and documentation, identify and mitigate project and organisational risks.

Success factors

• Ability to work well as part of a team.
• Understand our Agile processes to always ensure a high standard of delivery.
• Increased technical ability and understanding.
• Contribute towards delivering great outcomes for our internal team and customers.
• Positively influence the culture of the department and company.
• Performs work under minimal supervision.
• Problem solving skills.
• Ability to foster teamwork.
• Customer/client orientation.

Department / team contribution

• Actively share your knowledge with others.
• Learn and develop your skills from other team members.
• Provides, welcomes, accepts, and acts upon feedback.

Skills, experience, and attributes

• Collaborates with internal stakeholders, product managers and developers to identify and understand product requirements (may include customers).
• Writes business and customer requirements, including scope, priorities, and acceptance criteria.
• Produces specification documents, including customer profiles, detailed user stories (or design

specifications) and detailed product changes based on prioritized requirements.

• Performs business process analysis for road map features including workflow, feature set and differentiating value.

• Answers questions from development team about features and requirements, collaborates with the Product Management team as required.

• Performs demonstrations of sprint reviews.
• Working closely with Agile development teams.

Qualification

• 3 – 5-year years applicable experience and demonstrated success/knowledge.

We look forward to hearing from you and wish you the very best of luck with your application.

The Product Team

The Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.

About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Expected salary:

Location: Peterborough

Job date: Sat, 13 Jan 2024 03:40:09 GMT

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