Business Analyst – ERP, Process Mapping, Reports, As-Is / To-Be
Job Description
Job title: Business Analyst – ERP, Process Mapping, Reports, As-Is / To-Be
Company: Senitor Associates
Job description: IT Support Administrator – Lancaster
Job Details
- Location: Lancaster, Lancashire
- Posting date: 23 Jan 2024
- Job type: Permanent
- Job Category: IT Support & Infrastructure
- Salary£25000.00 – £30000.00 per annum
2024-01-23
2024-01-30
Senitor https://www.senitor.com/
Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head office in Lancaster and will involve remote and on-site support for a user base of over 100 people.
Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support.
Responsibilities include:
- Day-to-day IT support via a Helpdesk system, taking, logging and resolving tickets or escalating if required.
- Setting up new users / desk moves
- Installing software and hardware upgrades
- Repairing and maintaining IT systems, servers and networks.
- Providing Backups and Disaster Recovery.
- Creating and updating any relevant technical documentation.
- Assisting with any existing and new IT projects.
Skills / Experience required:
- Experience with Office 365 support and administration
- Knowledge of Azure (desirable)
- Microsoft Exchange
- Active Directory
- Windows Server / Window Operating Systems
- Understanding of IT security policies / procedures
- Excellent communication and troubleshooting skills
This is a fantastic opportunity to join a close-knit and supporting IT team, dedicated to providing outstanding end-user support. If this sounds like your ideal next role, please apply now for consideration or contact Charlotte on 0161 486 1599 / for more information.
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Your consultant
Charlotte Attwood