Business Analyst *Hybrid + 26 days A/L

Kent
January 19, 2024
Temporary

Job Description


Job title: Business Analyst *Hybrid + 26 days A/L

Company: Office Angels

Job description:

  • Exciting Career opportunity *

Are you a skilled Analyst who enjoys delivering business strategy? Do you have a keen eye for optimising business processes and producing high quality data and reports? If so, we have the ideal role for you.

Please find all the details below:

Job Title: Business and Sales Operations Analyst

Location: Ashford, Kent

Salary: £30,000 – £32,000

Hybrid: 12 days working from home per year

Hours: Monday-Friday, 9am-5pm

Exceptional Benefits:

  • 26 days annual leave plus bank holidays
  • A day off for your Birthday in addition to annual leave
  • The option to buy/sell 5 days holiday per year
  • Health Cash Plan
  • Death in Service
  • Pension
  • Free Parking at all of the offices
  • Fortnightly fruit deliveries
  • Team lunch provided once a month
  • Team social events twice a year
  • A supportive and friendly working environment

As the Business and Sales Operations Analyst your duties and responsibilities would be to:

  • Design and distribute management and sales reports including monthly management performance reports, sales reports, pipeline reports indicators and customer experience / satisfaction reports.
  • Become the business lead for all data driven systems including CRM and PowerBI and other relevant dashboards ensuring we maximise the value of the systems and the data it provides.
  • Provide training and support to colleagues on best practice use of data systems and in particular CRM and creation of dashboards for each team to maximise performance.
  • Undertake data quality audits to ensure the business is working from the best available and quality data.
  • Provide data driven recommendations and insights to the leadership team and to lead projects to address issues that have been identified in the data analysis.
  • Identify new reporting needs, identify data sources and design effective and useable reports.
  • Regularly review customer interactions and customer documentation to review and improve customer experience.
  • Follow up customer interactions to obtain feedback on customer experience and how this can be improved.

You’ll be the perfect match for this company if you have:

  • Previous experience in a Business Analyst role
  • Experience in data analysis and report building
  • Use of CRM in a sales environment
  • Experience in a regulated environment
  • Excellent IT skills especially Microsoft Office, CRM systems and data systems e.g. PowerBI
  • Own transport & full UK driving licence due to the location of the client and the occasional need to visit other offices based close by in Kent

Next steps:

If you have the above skills and experience then please apply today – this is such an incredible opportunity where you can really grow your career at this company.

Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Expected salary: £30000 – 32000 per year

Location: Ashford, Kent

Job date: Mon, 08 Jan 2024 23:40:54 GMT

Apply for the job now!

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