Commercial & Programmes Officer
Job Description
Job title: Commercial & Programmes Officer
Company: Smiths Detection
Job description: SMITHS DETECTION MAKING THE WORLD A SAFER PLACE
Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe
Life At Smiths –
- Global leader: We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we’re delivering threat detection and screening solutions to safeguard the world from threat
- Digital growth: A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success
- Exciting opportunities: Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML
- International environment: With some projects, work requires global collaboration and the potential to travel and grow with the business
Job Description
Smiths Detection (Part of the Smiths Group) have an excellent opportunity for a commercially astute
Commercial & Programmes Officer to join us at our Centre of Excellence site based in Hemel Hempstead,
albeit Hybrid.
The Global Contracts and Programmes team oversees complex portfolios of contracts that deliver services to
key global customers. They are the customer main point of contact while managing, coordinating and
communicating with service and sales teams. They are responsible for ensuring contracts are delivered on
time and within budget, that committed margins are achieved and exceeded, business through those contracts
grows, contract renewals are captured and improved upon, opportunities are identified and captured, risk is
managed and appropriately flowed into the supply chain and that customer expectations are met or exceeded
at every stage
The Commercial and Programmes Officer manages key commercial and delivery tasks, including business
performance tracking and reporting, risk and opportunity management, contract preparation and business
forecasting.
Duties and Responsibilities (includes, but not limited to)
· Prepare plans and programme schedules for the timing and execution of the contracts, co-ordinate
with internal and external stakeholders to deliver them.
· Analyse and monitor contract and business performance metrics in accordance with customer and
internal business requirements and prepare monthly reports
· Track and manage risk and opportunities
· Prepare contractual letters, amendments, service level agreements and other commercial
documents in support of contract managers, working in conjunction with the legal team
· Plan contract renewals and implement changes, operate business approvals processes and work
within delegated authorities
· Undertake commercial and programme delivery tasks including management of order dispatching,
invoicing, payments, customs paperwork, field service dispatching and logistics escalations
· Work with internal stakeholders to create and deliver improvements to contracts, identify
opportunities to reduce costs, implement work streams to create efficiencies
· Prepare data for contract review meetings with customers and deliver actions as required
· Manage contract data, input to key account plans, operate business forecasting and demand
planning processes.
· Contribute to functional development projects, tools and processes
The Individual
Experience required
- Either Contract delivery, programme management, commercial management
- Drafting business proposals and contract amendments
- Developing costing
- Analytical skills
- Financial and commercial acumen, cost management
- Project and Programme Management
- Planning and schedule management
- Self-motivated and results-driven
- Contract drafting and contract law
Education
- Bachelor’s Degree or equivalent
- Programme Management Qualification desirable
To find out more about life at Smiths Detection check out our LinkedIn page and follow our story
Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups (women@work, Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond.
At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( )or LinkedIn.
