Community Financial Advisor

February 22, 2024

Job Description


Job title: Community Financial Advisor

Company: Central Bedfordshire Council

Job description: Team: FNO – Community Finance

Job Family: Providing – CBG7

Salary: £26,421 – £28,770 per annum pro rata
Hours: 37 hours per week

Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.

Contract Type: Hybrid – Permanent

Closing Date: 25th February 2024

Interview Date: TBC

About the role

Here at Central Bedfordshire Council, we want to make sure that our residents have the support and advice they need to lead fulfilling lives. To support them we provide benefit information to our customers who have care services and determine what they should contribute to that care service. You’ll find your greatness as you work closely with colleagues and customers to make the financial assessment process run as smoothly as possible.

The main purpose of the Community Financial Advisor role is to undertake home visits or telephone call appointments to gather financial information and evidence from clients to support the financial assessment process for care services and to advise clients on the charging process, then to carry out the completion of financial assessments.

To provide advice to clients on potential benefits they can claim and how to access additional follow up assistance with the Pension Service and other agencies.

We are looking for someone who has excellent communication skills to liaise with our clients or their representatives and care management teams. The successful candidate will be customer focused, organised and able to work independently but also work collaboratively and be a supportive team player. An up to date knowledge of benefits would be an advantage but training will be provided as appropriate.

Join us as a Community Financial Advisor, and you’ll feel great knowing that you are supporting our customers through the financial assessment process.

Our Offer

We have a number of rewards and benefits available to our staff, to view these please visit our

Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.

You will be expected to demonstrate how you meet the key accountabilities and competencies in this .

For an informal discussion about this position, please contact: Dace Blumberga at or on 0300 300 6917

For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at

Safeguarding:

Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.

To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council’s policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.

If you require assistance to apply for our roles, help with writing your CV, interview techniques or careers advice please contact our team of careers advisors at Our service is confidential, impartial and free for all.

Expected salary: £26421 – 28770 per year

Location: Bedfordshire


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