Community Manager
Job Description
Job title: Community Manager
Company: IOSH
Job description: Job Title: Community Manager (Communities Engagement and Volunteer Manager)
Salary: £33,000 – £40,000 pa
Hours per week: 35 (flexible working options available)
Location: At IOSH, we embrace hybrid working because we believe it’s the key to achieving work-life balance, strategic success and fostering our collaborative culture. You’ll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week (one of which will be a Tuesday). The remainder of your working hours will be undertaken from home.
Closing date: 12 February 2024
Interview date: Week Commencing: 19 February 2024
About the role
Our Volunteers are an engaged and dynamic community committed to Occupational Safety and Health, delivering a consistent, effective, and value-added service.
We are recruiting for a Community Manager (Communities Engagement and Volunteer Manager) to develop and shape our strategy and processes around volunteers, and to contribute to the implementation of our future Networks model.
Following a period of review of our Networks and the approval of a vision for their future structure, we are now able to transition our Networks to Communities. A significant part of that transition will involve setting up communities on the new Online Community Platform.
Reporting to the Head of Networks this newly created position is an exciting opportunity to support the development of processes that will need to be put in place for the specific communities.
The role will also be responsible for supporting the delivery of a volunteer strategy and volunteer focussed projects, leading to extended engagement, across the organisation and further improving levels of member satisfaction.
What you’ll bring
We are looking for a candidate who has experience of working with volunteers and member communities. You should have confidence in building positive relationships and growing engagement within a volunteer community.
You must have the ability to problem solve utilising investigation, assessment and evaluation skills and have excellent written, verbal and communication skills with the ability to communicate at all levels and different audiences.
Experience of implementing a strategy and evaluating its impact with a strong understanding of monitoring and evaluation processes would be advantageous, as well as the ability to support new ways of working and generate ideas.
Essential criteria
Knowledge
- Knowledge of community platforms and engagement tools
- Knowledge of membership or volunteer led organisations
Skills and Experience
- Building and developing collaborative and productive relationships with staff and volunteers
- Ability to problem solve utilising investigation, assessment and evaluation skills
- Excellent written, verbal and communication skills with the ability to communicate at all levels and different audiences.
Experience:
- Proven experience in community management, particularly on online platforms
- Experience of working with member volunteers
- Significant experience of managing multiple projects
- Leading and managing others
What’s in it for you?
Our colleagues are supported and enabled to bring their best selves to work, to deliver exceptional outcomes. We recognise this by offering a comprehensive benefits package including:
- Hybrid working and flexibility to ensure a positive work-life balance
- 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
- Private medical insurance and healthcare cash plan covered by IOSH
- Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
- Individual performance related pay scheme
- Up to five volunteering days per year
- Employee Assistance Programme to support you and your dependent’s wellbeing
About us
The Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals.
We know that diversity of thought, culture, perspective, and background are vital for our vision. We believe in a completely personal environment, where you’re treated like you want to be treated. No matter who you are, you can be yourself at IOSH.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy.
Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting .
How to apply
To apply, you’ll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below.
If you want to find out more about IOSH please visit our website , or if you have any queries about the role or recruitment process please reach out to .
Expected salary: £33000 – 40000 per year
Location: Leicester
