Community Resources Lead North East London
Job Description
Job title: Community Resources Lead North East London
Company: L&Q
Job description: Community Resources Lead North East London
Title: Community Resources Lead North East London
Contract Type: Permanent
Hours: Full time, 35 hours
Reporting Office: West Ham Lane, Stratford
Persona: Agile, Office based 20-40%
Salary: £33,154 per annum plus ECU of £1,300*
Closing date: 19th February 2024 at 23.59pm
Proposed interview date:To be confirmed
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
About L&Q
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East, but also in the North West.
At L&Q, we believe that we have a larger role to play than building and managing homes. We, and all of our colleagues in the industry, have a responsibility to help create long-term, sustainable communities. We do this by investing in homes and neighbourhoods and working in partnership with residents. All of this is founded in our social purpose – our belief that the place you live should be a springboard to a better life.
The L&Q Foundation was set up ten years ago, bringing all our social and economic programmes under one departmental roof to maximise our impact on residents and communities. L&Q Foundation overseas programmes to support tenants and their families, offering employment and tenancy support services and developing aspirational and educational opportunities.
Our motivation to create positive, lasting change for our residents to help them live healthy, independent lives in thriving communities.
About the role
We are currently recruiting for a Community Resource Lead to join our passionate foundation. This role is to be an integral part of the wider Community Asset London Team who look after 7 community centres across a varied geographical area. This particular role will provide effective day-to-day management for L&Q’s community centres and provide a professional, inclusive and knowledgeable service to users of the centre.
This is a great role for someone who is customer focused and loves interacting with people. L&Q’s Community centres are at the heart of the community and no two days are the same. Look on our website to find out more about some of our centres https://www.lqgroup.org.uk/landq-foundation/community-centres.
You should be well organised, able to work independently as well as in a team and have a real passion for helping people. Experience and knowledge of the housing association sector would be desirable, but not essential.
You will be joining a passionate and caring department with a great culture, so it is important that you resonate with our corporate values. We are looking for candidates with drive and enthusiasm to promote L&Q community centres to potential hirers.
Key roles and responsibilities:
· Lead on centre inspections in accordance with procedures and maintain all associated registers and records
· ensure that centres comply with Health and Safety and other legal requirements to operate safely.
· Work collaboratively with internal colleagues and teams, local residents and user groups to ensure an efficient and customer focussed delivery of services relating to the centres within your region.
· Work with internal and external stakeholders to maximise income produced by L&Q community centres through the provision of projects and activities that respond to local needs.
· Promote and raise awareness of the centres to increase activity levels
· work collaboratively with Community Centre Assistants ensuring the smooth running of our community centres.
· Budgetary responsibility
In order to be successful, you’ll need to be able to demonstrate:
· Experience of community development or working in partnership with community organisations
· Excellent communication skills both written and verbal
· Experience of managing a community asset
· Great customer service skills in a busy community setting
· Experience of managing budget
· Good IT skills and record keeping
· Flexible and dynamic approach to work
· Strong team player with a passionate and positive attitude
If this sounds like you then don’t delay, we would love to hear from you.
Company benefits:
In addition to our support and training, we offer a competitive annual salary and staff benefits package:
· Remote working – up to 80%
· Strong family-friendly policies
· Committed Learning & Development
· Annual leave starting from 26 days rising to 31 with length of service
· Excellent Pension Scheme – double contribution up to 6%
· Generous non-contributory life Assurance
· An Employee Assistance Programme
· Recognition bonuses (spot awards)
· Great places to work certified 2023
· Best Workplaces for Women – ranked 23 in the UK
· A range of diverse networking groups to join; Ability, Kaleidoscope, Inspire & Spectrum
· Up to 21 hours per year to volunteer with the charity of your choice
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
- This post is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, the post holder is required to hold a full driving licence and have access to a vehicle that is insured for Business Use. ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
For this post the successful candidate will need to apply for a Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found at
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It’s only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours – if it’s feasible then we’ll make it happen.
For the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Expected salary: £33154 per year
Location: East London
