Community Service Officer (Healthy Living Centre & Worle Libraries)
Job Description
Job title: Community Service Officer (Healthy Living Centre & Worle Libraries)
Company: North Somerset Council
Job description: This is an exciting opportunity for a well organised, enthusiastic individual to join our busy library team. The postholder will have excellent customer care skills, enjoy working with the whole community and be confident in working with and providing information to the public in a busy environment.About the roleDo you want to work in a place where you can promote reading for pleasure; or help out at Legoclub and Code Club; and even sing at Rhymetime for toddlers? Can you deliver excellent customer service and help people struggling in the digital world?Our ideal candidate is a reading enthusiast who is more likely to organise a STEM event and tweet about it than say ‘Shhh’. Libraries are about books and so much more. We’re offering this brilliant opportunity for you to join us as we continue to innovate.From day one you’ll be working in a customer centred environment, in a busy community hub that serves a diverse range of people, partners and organisations.Please note that you could also be asked to work in any North Somerset library.This is a part-time, permanent role with a set rota. 16 hours per week at Healthy Living Centre (HLC) Library and alternate Saturdays at Worle Library.The hours are worked as follows:Week 1: Monday 9am-1pm, Tuesday 9am-1pm, Thursday 1-5pm, Friday 1-5pmWeek 2: Monday 9am-1pm, Thursday 1-5pm, Friday 1-5pm, Saturday 9am-1pmThis position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.About youWe are looking for well-motivated people to provide a welcoming environment to our customers. You will be hard-working and receptive to change, with a wide general knowledge, an interest in books, and a digital curiosity. You will work in a team, dealing with enquiries and requests, planning and delivering interactive activities, and promoting our services.You will be encouraging the love of reading through a range of promotional activities which will include delivering a weekly Rhymetime or Storytime event to children age 0-5 and their parents / carers; this will involve singing nursery rhymes and songs with enthusiasm. Confidence in the use of digital technology is essential; as you will be helping customers to use our equipment and their own.Further information about typical activities, and the knowledge skills and experience needed can be found in the attached job description.Why North Somerset Council?We understand working for a local authority is more than just a job. We want to ensure our employees remain passionate about what they do and enjoys their time at North Somerset. Whether that means you want training and development opportunities or a flexible working arrangement to fit around family commitments, we will work with you to ensure you are getting the best out of your employment.Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance with the option to purchase up to an additional 10 days per year. Further details can be found in the attached booklet.Want to know more and apply?For an informal discussion, please contact Rachel Darling, Community Services Supervisor, on 01934 426 649.Anticipated interview date: Monday 29th April 2024 & Tuesday the 30th of April 2024.At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.North Somerset Council – Open, Fairer, Greener.Please note: We are currently only accepting applications from candidates who have full permission to work in the UK.
Expected salary: £24294 – 25979 per year
Location: Worle, Somerset
